Feefo 是如何收集评价的？

我们代表与我们合作的企业#独立收集反馈意见。我们的平台只联系经过验证的买家，#因此您可以放心阅读来自顾客的真实评价。

谁可以在 Feefo 上发表评价？

只有被证明购买过产品的顾客才能发表 Feefo 评价。我们通过在完成交易后#直接联系买家来确保这一点。

我们如何核实评价？

我们会将评价与销售或交易进行匹配，#以核实评价是否来自真正购买过产品的顾客。人们只有在购买后才会被邀请撰写评价。

我们如何处理虚假评价？

Feefo 只邀请经过验证的买家提供反馈，#因此可以防止人们发表虚假评价。

Ruby Group 点评 | {{merchantUrl}} 的客户服务点评 | Feefo

SW

Stephen Warner

2 years ago

对物流满意

Stephen Warner 就 Ruby Group 说了什么:

Excellent

Arrived in good time. Good quality product

Adam Fiddy

Ruby Group

2 years ago

Hello, Thank you for taking the time to leave this positive feedback! We are so pleased to hear that your order arrived on time and meets your expectations and we hope we have the pleasure of assisting you again in the future. Kind regards, Bryony Customer Services

产品评价

购买日期：20/11/2023

0

受信赖的顾客

2 years ago

对物流满意

A good buy

Good quality. Sturdily built and just what I needed to keep our dog out of the side alley

Adam Fiddy

Ruby Group

2 years ago

Hello, Thank you for choosing our product! We're so pleased to hear that the quality and sturdiness of our item have proven to be just what you needed for keeping your dog safe. Should you have any further requirements or questions, please do reach out. Kindest regards, Bryony Customer Services

产品评价

购买日期：20/11/2023

0

HB

Hugh Baxter

Isle of Arran

2 years ago

对物流满意

Hugh Baxter 就 Ruby Group 说了什么:

A good company to deal with

With good communication throughout and Ruby suggesting what I wanted it was a very professional easy experience

Adam Fiddy

Ruby Group

2 years ago

Hello, Thank you for taking the time to share your positive experience with us! Your feedback is instrumental in our continuous efforts to enhance the quality of our services. We appreciate your trust in us and look forward to serving you in the future. Kind regards, Bryony Customer Services

产品评价

购买日期：17/11/2023

0

KN

Keith Norman

2 years ago

对物流满意

Keith Norman 就 Ruby Group 说了什么:

Excellent service

Very prompt reliable service.

Adam Fiddy

Ruby Group

2 years ago

Hello, It warms our hearts to receive such positive feedback on our service. We understand the importance of being prompt and reliable, and we are pleased to have delivered on those fronts for you. Thank you for your kind words. Warm regards, Bryony Customer Services

购买日期：16/11/2023

0

受信赖的顾客

2 years ago

对物流满意

Excellent communication and delivery

Excellent communication, service and delivery.

Adam Fiddy

Ruby Group

2 years ago

Hello, We're overjoyed to hear that you had a great experience with our communication, service, and delivery. Your satisfaction is what motivates us to keep doing our best. Kind regards, Bryony Customer Service

产品评价

购买日期：14/11/2023

0

DH

David Heyes

Hereford

2 years ago

对物流满意

David Heyes 就 Ruby Group 说了什么:

Excelent service

Excellent service and the delivery guy left it just where it was going to be used.

Adam Fiddy

Ruby Group

2 years ago

Hello, Thank you so much for this! We are so pleased you are happy with the service provided and that the delivery driver left your order exactly where you requested. We hope we have the pleasure of serving you again in the near future! Kindest regards, Bryony Customer Services

产品评价

购买日期：31/10/2023

0

KB

Keith Buckler

Cambridge

2 years ago

对物流满意

Keith Buckler 就 Ruby Group 说了什么:

Excellent !!

Have bought from Ruby previously and they continue to provide excellent service and fast delivery.

Adam Fiddy

Ruby Group

2 years ago

Hello, We’re deeply appreciative of your 5-star review and the time you took to share your positive feedback. Thank you! Warm regards, Bryony Customer Services

产品评价

购买日期：08/11/2023

0

受信赖的顾客

2 years ago

对物流满意

Very good,

Adam Fiddy

Ruby Group

2 years ago

Hello, Thank you for taking the time to leave this review, we really appreciate it! Kind regards, Bryony Customer Services

产品评价

购买日期：10/11/2023

0

受信赖的顾客

2 years ago

对物流不满意

Very damp

Delivery itself was very efficient including providing live tracking of delivery vehicle but the timber was exceptionally damp.

Adam Fiddy

Ruby Group

2 years ago

Hello, Thank you for taking the time to share your experience. We're pleased to hear that you found the delivery process very efficient, including the live tracking of the delivery vehicle. However, we sincerely apologise for any inconvenience caused by the damp timber. Kind regards, Bryony Customer Services

产品评价

购买日期：06/11/2023

0

JB

JAMES BAXTER

Drymen

2 years ago

对物流满意

JAMES BAXTER 就 Ruby Group 说了什么:

Ruby delivered exactly what I ordered in perfect condition. Driver placed timber exactly where I wanted it.

Adam Fiddy

Ruby Group

2 years ago

Hello, Thank you so much for this 5-star review! We are so pleased to hear you are happy with your order and that the driver left the items exactly where you requested. We hope we have the pleasure of assisting you again in the future. Kind regards, Bryony Customer Services

产品评价

购买日期：10/11/2023

0

Ruby Group 点评

Padstow Wooden Garden Featheredge Gate (1.8m High) - 900mm / Hinge on the Right该产^品的更^多点^评 (230)浏览产品网站It's as advertised and we're happy

Portable Freestanding Treated Picket Fence Panel - 0.6m / 1.2m / Round Top该产^品的更^多点^评 (2)浏览产品网站Good quality and fit for purpose

4" x 2" Planed Home-Grown Cedar - 95mm x 45mm 3.6m该产^品的更^多点^评 (4)浏览产品网站It was as described and arrived very quickly

2" x 2" Pressure Treated Timber - 3.6M该产^品的更^多点^评 (48)浏览产品网站Good quality wood as ordered.

Shiplap Treated Redwood 150mm x 15mm - 4.2M该产^品的更^多点^评 (401)浏览产品网站Very Good price and quality

Nails Stainless Steel - 50 x 3.35 (x276)该产^品的更^多点^评 (21)浏览产品网站Good nails for the job required

2.4m 175mm x 175mm Treated Gate Post - Default Title该产^品的更^多点^评 (20)浏览产品网站Replaced a rotting gatepost

Rebated Fence Capping Rails - 1.8m该产^品的更^多点^评 (245)浏览产品网站Excellent quality and perfect for my needs.

2" x 1" Treated Planed Square Edge该产^品的更^多点^评 (1)浏览产品网站Excellent quality and perfect for my needs.

Tongue & Groove Treated Redwood 121mm x 15mm - 3.6m该产^品的更^多点^评 (225)浏览产品网站Project will not be finished until tongue and grove timber has driedout

Shiplap T&G Treated Redwood 121mm x 14.5mm - 2.4M该产^品的更^多点^评 (64)浏览产品网站Too damp to use for two weeks and counting

Tongue & Groove Treated Redwood 121mm x 15mm - 1.8m该产^品的更^多点^评 (225)浏览产品网站Like everything else in this order it was exceptionally damp.

C2 Multi-Purpose Advanced Screws - PZ - Double Countersunk - Exterior - Silver - 4.0 x 50mm (x300)该产^品的更^多点^评 (7)浏览产品网站What was ordered - can’t add more

2" x 2" Pressure Treated Timber - 3.6M该产^品的更^多点^评 (48)浏览产品网站Too damp - taking a long while to dry out

Corner Trim Pressure Treated Redwood该产^品的更^多点^评 (12)浏览产品网站Timber exceptionally damp

Shiplap Treated Redwood 150mm x 15mm - 1.8M该产^品的更^多点^评 (401)浏览产品网站Searched for ages for this product to match existing panels. So pleased that Ruby could supply.

Feefo 是如何收集评价的？

谁可以在 Feefo 上发表评价？

我们如何核实评价？

我们如何处理虚假评价？