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Room to Grow 点评 | https://www.feefo.com/reviews/room-to-grow 的客户服务点评 | Feefo

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Matthew

Edinburgh

4 years ago

购买日期：30/08/2020

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Matthew 就 Room to Grow 说了什么:

Pretty happy

Took a while to build. Unfortunately several splits. Instructions didn’t include adding the top bunk board. Kids love it

产品评价

受信赖的顾客

4 years ago

购买日期：05/08/2020

Great product, great service.

The lad who delivered the items was very helpful and I was impressed with the quality of the product.

Anne

Room to Grow

4 years ago

Thank you for taking the time to leave feedback, it is really important to us to help us continually improve. Kind regards RTG

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受信赖的顾客

4 years ago

购买日期：16/08/2020

Friendly, helpful customer service

We are happy with our purchase. The bed is well made and our little boy loves it. The delivery went well and when I contacted customer services (I forgot to buy the mattress!) the lady was really...

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Anne

Room to Grow

4 years ago

Thank you for your feedback, we are thrilled you are happy with your new bed! Kind regards RTG

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受信赖的顾客

4 years ago

购买日期：31/08/2020

Not very pleased with the service.

The website was easy to use but I received no notification of delivery and there was no invoice or return label in the package. The bunk bed light came in the sort of box that I would have expected...

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Anne

Room to Grow

4 years ago

Hi, we are sorry you are disappointed with our service. You should receive an email confirmation of your order which states the delivery method. In this case, your light is sent by Royal Mail so we do not have a booking in service as we do with our furniture. We appreciate your comment regarding the returns label as there should have been one in your delivery and this feedback is very valuable to us to help us improve. Regarding the packaging, it is just a plain box so I am sorry it was not as you expected. Kind regards RTG

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Michael Cooper

London

4 years ago

购买日期：03/08/2020

Michael Cooper 就 Room to Grow 说了什么:

Good quality product

Easy to order, good delivery and excellent product

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Sarah

Potters Bar

4 years ago

购买日期：24/07/2020

Sarah 就 Room to Grow 说了什么:

Easy... speedy... great quality = happy customer

Great service. Very prompt from order to delivery. Exactly what’s needed!

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受信赖的顾客

4 years ago

购买日期：06/07/2020

Poor quality bed

The bed quality is not good, the paint is coming off in some places already.

Anne

Room to Grow

4 years ago

We are surprised to hear paint is coming off the bed, the support team will be in touch if you can please provide photos and we get replacement parts for you.

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受信赖的顾客

4 years ago

购买日期：28/07/2020

Good company

Easy to our base, a wait on the item I wanted. Still waiting on delivery to be arranged but the team have been great with communication, I'm hoping the item is as good as it looks and has good safe...

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Marie Jones

4 years ago

购买日期：04/07/2020

Marie Jones 就 Room to Grow 说了什么:

There were two incorrect parts in the flat pack. They arranged for new part

When there was a problem with an incorrect part they resolved it

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tara andrews

Birmingham

4 years ago

购买日期：10/07/2020

tara andrews 就 Room to Grow 说了什么:

Superb customer service, speedy delivery. The bunk bed is exactly what I wanted, great quality, straight forward to put together. The height between top and bottom is perfect. Highly recommend this...

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关于Room to Grow

Room to Grow, leading on-line children's bedroom specialists offer an extensive collection of fabulous bedroom solutions. Through ingenious furniture designs, clever space saving features and fabulous accessories that help parents create practical, yet stylish bedrooms for their children, providing them with their own environment to sleep, study and play. We are proud to be online specialists for Stompa, Flexa, Jubilee. Ollie & Leila, Solitaire and Scallywag to name but a few.

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01943 660760

97-99 Pegholme, Wharfebank Mills, Ilkley Road, Otley, West Yorkshire, LS21 3JP, United Kingdom

为什么 Feefo 的评价是值得信赖的？

Room to Grow 点评

Solitaire White Triple Bunkbed该产^品的更^多点^评 (4)浏览产品网站Due to splits as pictured

Eli Classic Cabin Bed该产^品的更^多点^评 (1)浏览产品网站Well packaged and comfortable. Toddler approves.

Eli A Cabin Bed - Blue该产^品的更^多点^评 (1)浏览产品网站Well made bed. Our little boy loves it.

White Clip on Bendy Bunk Light该产^品的更^多点^评 (8)浏览产品网站The light looked very smart but it came in a box which looked as though it came from a Pound Shoo

Midi Gaming Set up Desk该产^品的更^多点^评 (1)浏览产品网站Excellent product, good service

Solitaire Midsleeper - White该产^品的更^多点^评 (10)浏览产品网站Sturdy, seems great quality (I’m quite fussy) and is exactly as pictured. Isn’t bright white, but looks fine among my son’s bright white furniture. One thing- it’s a shame the plastic caps that...阅读全部

Luxury 100% Cotton Large Single Fitted Sheet 90x200cm该产^品的更^多点^评 (2)浏览产品网站Soft & fits well. Is what us says it is.

Pillow Protector该产^品的更^多点^评 (1)浏览产品网站one side (that is against the pillow) is quite waxy. That’s fine though. It’s not crinkly/wrinkly/noisy/hard etc. I assume it’s breathable etc still as My son doesn’t seem sweatier or anything. Once...阅读全部

Stompa CK Day Bed With Underbed drawers该产^品的更^多点^评 (2)浏览产品网站The bed quality is not good

Stompa S Flex Airflow Foam Mattress 90x190cm该产^品的更^多点^评 (4)浏览产品网站Been ok so far, we’ll see how it lasts

Jubilee Chunky Bunk Bed in Soft Grey该产^品的更^多点^评 (1)浏览产品网站Great company good communication, waiting in delivery so unsure yet if item is as good as it looks, but fingers crossed!

Jubilee Hook on Shelf - Soft Grey该产^品的更^多点^评 (6)浏览产品网站Item looks good not arrived yet but hopefully will be good.

Mont Blanc Highsleeper该产^品的更^多点^评 (1)浏览产品网站Good solid bed, shame one of the parts was wrong and it took a week to get the right ones

Solitaire White Triple Bunkbed该产^品的更^多点^评 (4)浏览产品网站Great quality and spacious between bunks. Perfect for kids and teenagers.

Feefo 是如何收集评价的？

谁可以在 Feefo 上发表评价？

我们如何核实评价？

我们如何处理虚假评价？