Specifically used Rolawn as they promised an AM delivery (before 1pm). Rang twice after 1pm and spoke to 2 different members of staff who said they would call back with ETA - they did not call back....
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Rolawn
Rolawn
14 years ago
Thank you for your feedback, without which we would not be able to improve our service.
I’m sorry that your delivery did not arrive within the requested time slot and that we failed to advise you earlier on in the day that there was a problem with the delivery. I have arranged for a refund of the delivery supplement.
I hope that the turf is establishing well and that you are happy with the overall appearance of the lawn. Please do not hesitate to contact us on 0845 604 6060 if you require any further assistance.
产品评价
购买日期:04/09/2012
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受信赖的顾客
经 Feefo 确认
14 years ago
great telephone manner and excelle ntadvice.
产品评价
购买日期:19/08/2012
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受信赖的顾客
14 years ago
The website and ordering system is excellent and the delivery was right on time.
Could improve by allowing the customer the knowledge of how the product will be delivered, I was under the impression it would be on a pallet but it came by crane making it much more difficult to...
Rolawn is the UK’s leading turf grower and supplier of Britain’s Finest Turf. We are also renowned for our market leading high quality topsoils and barks.
Rolawn is the UK’s leading turf grower and supplier of Britain’s Finest Turf. We are also renowned for our market leading high quality topsoils and barks.