Feefo 是如何收集评价的？

我们代表与我们合作的企业#独立收集反馈意见。我们的平台只联系经过验证的买家，#因此您可以放心阅读来自顾客的真实评价。

谁可以在 Feefo 上发表评价？

只有被证明购买过产品的顾客才能发表 Feefo 评价。我们通过在完成交易后#直接联系买家来确保这一点。

我们如何核实评价？

我们会将评价与销售或交易进行匹配，#以核实评价是否来自真正购买过产品的顾客。人们只有在购买后才会被邀请撰写评价。

我们如何处理虚假评价？

Feefo 只邀请经过验证的买家提供反馈，#因此可以防止人们发表虚假评价。

Road Runner评论

显示全部1,035条点评

Berni

经 Feefo 确认

3 years ago

Berni 就 Road Runner 说了什么:

Very poor . didnt get any Loyalty bonus , didnt get any paperwork and still not got my package which includes my certificate

Lee *****

Road Runner

3 years ago

Hi Berni, thanks for taking the time to leave a review. We appreciate all feedback and will certainly take your comments on board. We will investigate this further and be in touch. Best wishes, Lee

受信赖的顾客

经 Feefo 确认

3 years ago

Excellent service

Brilliant telephone manor explaining policy perfect over help-full nothing is to much trouble always willing to get best policy

Harry Weeks

Road Runner

3 years ago

Good Afternoon, thank you for your positive review and your feedback will be passed on to the team, thank you for your custom! Best wishes Harry

Andrew

经 Feefo 确认

3 years ago

Andrew 就 Road Runner 说了什么:

Brilliant

5 star as always been with them over 10 yrs no problem at all

Harry Weeks

Road Runner

3 years ago

Good afternoon Andrew. Thank you for your continued custom over the years and your feedback is appreciated! Best wishes Harry

Thomas

经 Feefo 确认

Le48jt

3 years ago

Thomas 就 Road Runner 说了什么:

Friendly professional service very helpful

Friendly professional service much appreciated thanks

Harry Weeks

Road Runner

3 years ago

Good afternoon Thomas, thank you for your review. Your feedback is appreciated and will be passed on to the team! Best wishes, Harry

Philip

经 Feefo 确认

Surbiton

3 years ago

Philip 就 Road Runner 说了什么:

Over the years they have been good and helpful to a sole trader.

Harry Weeks

Road Runner

3 years ago

Hello Philip, thank you for your continued custom over the years it is very much appreciated and we value your feedback that you provide us. Best wishes Harry

受信赖的顾客

经 Feefo 确认

3 years ago

Been with for long time.good service

Highly recommended..always looked after me

Harry Weeks

Road Runner

3 years ago

Good afternoon, thank you for your feedback it is valued and will be passed to the team! Also, thank you for your continued custom over the years. Best wishes, Harry

受信赖的顾客

经 Feefo 确认

3 years ago

Great service

Great brokers been with them very long time always willing to help great service to highly recommended. 5 star ⭐️

Harry Weeks

Road Runner

3 years ago

Good afternoon, thank you for your custom over the many years you have been with us! We constantly aim to provide the best possible service to all our customers. Best wishes, Harry

Simon

经 Feefo 确认

Bordon

3 years ago

Simon 就 Road Runner 说了什么:

Not impressed with the service at renewal!

Last year I dealt with Simon Bailey as my previous insurer had increased their prices. He went above and beyond and beat my renewal price considerably. This year a massive increase even though I...

Lee *****

Road Runner

3 years ago

Hi Simon, thanks for taking the time to leave a review. We appreciate all feedback and will certainly take your comments on board. We do value your custom and will be investigating the matter further. We will get in touch once we have done so. Best wishes, Lee

受信赖的顾客

经 Feefo 确认

4 years ago

Highly recommended

I have been with road runner for over 11 years and they have been brilliant always so helpful any issues have been resolved easily

Harry Weeks

Road Runner

3 years ago

Good afternoon! Thank you for your review, your feedback will be passed to the team and your continued custom is appreciated. Best wishes, Harry

Colin

经 Feefo 确认

4 years ago

Colin 就 Road Runner 说了什么:

everyone very pleasant and helpfull

Harry Weeks

Road Runner

3 years ago

Hello Colin, thank you for your review! We always aim to provide the best possible service for our customers so your kind words are appreciated. Best wishes Harry