First class, booking was easy, getting in touch by phone presented no problems of call centres, multi -button options etc. Everything about the holiday went well apart from a flight delay caused by...
The tour ran seamlessly from start to finish largely due to great organisation and the amazing knowledge of the areas we visited displayed by a tour guide Antonia. The hotel was lovely as were the...
I have travelled with Riviera Travel about 10 times with 2 more booked (Montenegro this month and Slovenia in September and never had a bad holiday in any respect although this was (apart from...
Thank you for taking the time to complete your review. We are disappointed that your experience with us was not in line with your expectations as we work tirelessly to ensure the very highest quality levels for our tours. You can be assured that we constantly monitor client feedback and will react accordingly to the points you have raised.
购买日期：10/09/2016
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Warrington
6 years ago
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Nicole Parkes - Customer Service Advisor
Riviera Travel
9 years ago
Thank you for taking the time to complete your review, we really appreciate our clients spending time to share their holiday experience. Please accept my apologies on behalf of Riviera Travel that you were dissatisfied with your hotel. Rest assured we take all the feedback we receive very seriously and your comments will be reviewed.
