Before this holiday we had not used Riviera Travel for a few years due to a bad experience. We had a four day holiday in Rome a few years ago and was left at the airport. We had to get a taxi to the...
The hotel was poor value for money. The start times were too early. The programme was too intense. Walking distance to coach pick up was far too far.
Nicole - Customer Service Advisor
Riviera Travel
9 years ago
Thank you for your feedback. We’re always looking at ways in which we can improve on our clients’ holiday experience and your comments will be reviewed for this purpose. Should you wish to discuss the issues raised further, please do not hesitate to contact our Customer Services Department at info@rivieratravel.co.uk
I have always been very satisfied with the hotels chosen and usually the tour itineries
产品评价
Nicole Parkes - Customer Service Advisor
Riviera Travel
8 years ago
Thank you for taking the time to complete your review, we really appreciate our clients spending time to share their feedback as we are always looking at ways in which we can improve on our clients’ holiday experience. Please accept my sincere apologies on behalf of Riviera Travel for your disappointment on this occasion. Rest assured the information you have kindly spent time sharing with us will be used to help deliver a better holiday for our customers.
