Overall they were excellent. My only criticism is that customer service was difficult to contact but I believe that was due to River Cruises being impacted by low water levels. My only other...
Groups is great! See my note about BA. But as our return chaos was too early in the day they were not in yet. It seemed that somehow our group was treated worse than Riviera's other clients who had...
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Riviera Travel
Riviera Travel
1 day ago
Thank you for sharing your feedback with us regarding your recent experience. We are pleased that aspects of your group travel went well, though we regret to hear about the difficulties you faced with your return arrangements perhaps you would like to share the difficulties with us directly so that we may look into this and respond.
产品评价
Riviera Travel
Riviera Travel
1 day ago
We are very pleased that you enjoyed the high standard of your cruise and excursions, though we are sorry to hear about the difficulties you faced with your travel arrangements and the disruption at the airport. In order that we may look into the issues and respond please contact us directly at info@rivieratravel.co.uk
Thank you for taking the time to leave us such a positive rating. We truly appreciate your support and look forward to welcoming you on another journey with us soon.
产品评价
Riviera Travel
Riviera Travel
1 day ago
Thank you for sharing your thoughts with us. We are sorry to hear that the itinerary and guiding style did not meet your expectations during your time away, though we are glad the organisation ran smoothly. We appreciate your feedback as it helps us improve our guest experiences.
购买日期:12/10/2026
0
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受信赖的顾客
经 Feefo 确认
1 day ago
Riviera Travel
Riviera Travel
1 day ago
Thank you for your 4* rating
产品评价
Riviera Travel
Riviera Travel
1 day ago
Thank you for sharing your feedback with us regarding your recent tour. We are delighted that you found the holiday glorious, and we appreciate your constructive suggestions regarding the travel arrangements and scheduling for future enhancements.
Thank you for taking the time to share your positive rating with us. We truly appreciate your support and look forward to welcoming you on another journey soon.
产品评价
Riviera Travel
Riviera Travel
1 day ago
Thank you for your 5* rating
购买日期:06/10/2026
0
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JO
Joan
经 Feefo 确认
2 days ago
Riviera Travel
Riviera Travel
1 day ago
Thank you for your 4* rating
产品评价
Riviera Travel
Riviera Travel
1 day ago
We are sorry to hear that aspects of your holiday did not meet your expectations, particularly regarding the travel time, hotel arrangements, and certain elements of the tour guidance. We appreciate your positive comments about the site guides, and we hope to have the opportunity to provide a much smoother and more enjoyable experience for you in the future.
Thank you for taking the time to leave such a wonderful rating. We truly appreciate your support and look forward to welcoming you on another journey with us in the future.
产品评价
Riviera Travel
Riviera Travel
1 day ago
We are delighted to hear that you enjoyed such an informative and well-run tour of Classical Spain with our knowledgeable guide.
The journey itself was well arranged, although Riviera was very slow to answer the phone. We needed to phone about labels. We downloaded all the information and it mentioned travel and coach labels....
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Riviera Travel
Riviera Travel
1 day ago
Thank you for sharing your feedback with us. We are pleased to hear that you enjoyed a well-arranged journey, though we note your comments regarding communication and documentation details. Your observations are greatly appreciated as we continually work to improve our information and overall guest experience.
产品评价
Riviera Travel
Riviera Travel
1 day ago
Thank you for sharing your feedback with us regarding your recent holiday. We are pleased to hear that you had such a positive experience with our team members and appreciated the informative guidance at Poseidon's temple. We have also noted your comments about the dining environment and the pacing of the historical information provided, and we will take these insights on board as we continually review our experiences.
The travel arrangements were excellent, and I am glad that I went on the holiday,
Riviera Travel
Riviera Travel
1 day ago
We are delighted to hear that you had such a wonderful holiday experience with our travel arrangements. Thank you for sharing your positive feedback with us.
产品评价
Riviera Travel
Riviera Travel
1 day ago
Thank you for your wonderful feedback. We are delighted to hear that you had such a positive experience on your travels and appreciated the arrangements, leadership, and accommodations provided.
Booked online but all travel arrangements were excellent.
Riviera Travel
Riviera Travel
1 day ago
Thank you for sharing your positive experience with us. We are delighted to hear that your booking process and travel arrangements met your expectations.
产品评价
Riviera Travel
Riviera Travel
1 day ago
Thank you for sharing your positive experience with us. We are delighted to hear that you enjoyed exploring the cities and appreciated the insights provided by our tour guides.