Riviera Travel 点评

Thank you for your feedback. We are pleased to hear you had a very good experience with us and appreciate you taking the time to share your thoughts.

Thank you for your review. We are delighted to hear that you enjoyed your river cruise and that the service from all our staff was very good. We also appreciate your suggestion regarding airport transfers. Your feedback is important to us and will be shared with the relevant teams for consideration as we continue to enhance our holiday experience. We hope to welcome you on another cruise in the future.

Thank you for your 4* review.

Thank you for taking the time to share your recent experience with us. We are delighted to hear that you found our service to be first rate and that our staff were so helpful. It's wonderful to know that your cabin was kept beautifully clean and that you enjoyed the option of a light lunch in the lounge bar. We appreciate your positive feedback and hope to welcome you again in the near future.

Thank you for your review. We are delighted to hear that you found our team helpful and approachable throughout your holiday. While we are sorry that the lavender fields had been harvested earlier than expected, this was due to the exceptionally hot and dry weather experienced across Western Europe, which accelerated the harvesting season. We appreciate your understanding and thank you for taking the time to share your feedback. We hope to welcome you on another Riviera Travel holiday in the future.

Thank you for your 5* review .

Thank you for your 5* review.

Thank you for your review. We are delighted to hear that you enjoyed the cruise and received great service from the onboard team. We're sorry, however, that changes to the itinerary impacted your holiday. Unfortunately, these amendments were necessary due to low water levels caused by the prolonged heatwave and exceptionally dry conditions experienced across Europe. We also regret the confusion regarding the 50% discount offered towards a future holiday and apologise for any frustration caused by the conflicting information you received. Your comments have been shared with the relevant teams for review. In the meantime, a member of our Guest Relations team will endeavour to contact you within the next few days to clarify the position regarding your discount and answer any further questions you may have. Thank you for taking the time to share your feedback, and we hope to welcome you on another Riviera Travel holiday in the future.

Thank you for your wonderful review. We are delighted to hear that you had such an enjoyable holiday and that nothing was too much trouble for our team. It's especially pleasing to know that the staff were aware of your food intolerance and were happy to accommodate your dietary requirements, helping you to travel with confidence and comfort. We greatly appreciate your kind comments and will be sure to share them with the onboard team. We hope to welcome you on another Riviera Travel holiday in the future.