Feefo 是如何收集评价的？

我们代表与我们合作的企业#独立收集反馈意见。我们的平台只联系经过验证的买家，#因此您可以放心阅读来自顾客的真实评价。

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只有被证明购买过产品的顾客才能发表 Feefo 评价。我们通过在完成交易后#直接联系买家来确保这一点。

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我们会将评价与销售或交易进行匹配，#以核实评价是否来自真正购买过产品的顾客。人们只有在购买后才会被邀请撰写评价。

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Feefo 只邀请经过验证的买家提供反馈，#因此可以防止人们发表虚假评价。

Rivervale 点评

https://www.rivervale.co.uk/

Rivervale provides leasing, purchasing, servicing & vehicle management for cars, vans & minibuses.

服务

过去一年内的条评价

显示全部376条点评

Mr R Ackers

经 Feefo 确认

6 years ago

Mr R Ackers 就 Rivervale 说了什么:

Some confusion over telephone messaging otherwise good.

受信赖的顾客

经 Feefo 确认

6 years ago

Fantastic service and great value

Fantastic service and great value. Will be coming back again and recommending them to my friends!

受信赖的顾客

经 Feefo 确认

6 years ago

Great service for my service!

Excellent service. Gary the tech provided a great video of the car as he checked over it. I felt really well looked after by Mark and Jordan. Couldnt fault my experience. The Rolling Stones couldnt...

Brennan Herriott and co

经 Feefo 确认

6 years ago

Brennan Herriott and co 就 Rivervale 说了什么:

Excellent service from start to finish.

Mr Sheehan

经 Feefo 确认

6 years ago

Mr Sheehan 就 Rivervale 说了什么:

Very professional and well informed

All the time I was kept informed on the service by a video sent to me via my phone this is a great thing . Was all done in good time dropped off at 8.30 am and finished by 1.pm staff very good and...

Mr Flay

经 Feefo 确认

Henfield

6 years ago

Mr Flay 就 Rivervale 说了什么:

Excellent service

Car collected and returned at no cost. Good communication throughout the whole day. Car returned cleaned and hoovered. All this and cheaper than main Mercedes dealer Excellent

Mr Oliver Blackmore

经 Feefo 确认

6 years ago

Mr Oliver Blackmore 就 Rivervale 说了什么:

Brilliant service, friendly team. Can’t fault them at all

受信赖的顾客

经 Feefo 确认

6 years ago

I ordered a loan car which was not supplied when my car was picked up which was most inconvenient

Aftersales Feedback

Rivervale

6 years ago

We appreciate your feedback Mr David. I'm glad that I got a chance to speak with you and get an understanding of what happened. This was a rare error on our part, but I'm pleased that we managed to rectify it in the end with delivery of an otherwise successful service for your vehicle. Kind regards, Mark McNeil - Aftersales Manager

Ros Barber

经 Feefo 确认

6 years ago

Ros Barber 就 Rivervale 说了什么:

Good service

First time trying Rivervale for an MOT - friendly staff, kept me informed, reasonable charges for the work.

Aftersales Feedback

Rivervale

6 years ago

Thank you for your feedback Ms Barber, it's greatly appreciated and we're delighted to hear that you were happy with the service you received on your visit to us. We look forward to welcoming you again on your next visit to Rivervale

受信赖的顾客

经 Feefo 确认

6 years ago

I won’t be contacted regarding the incident so what's the point of feedback

Everything ok but a cup of water was placed on the central console inside the car leaving a circular wet patch. Why this happened I can only speculate but I expect higher standards please provide an...

Aftersales Feedback

Rivervale

6 years ago

Thank you for your feedback Mr Townsley. It was good to be able to chat with you on the phone and discuss the incident, I'm very glad that overall you were happy with the service you received and we look forward to welcoming you back on your next visit to Rivervale. Mark McNeil - Aftersales Manager

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Feefo Ecolabels

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