Excellent service the whole way through from purchase to delivery. Would highly recommend Dominic and the team at Reynolds. Delivery guys were especially a pleasure to deal with and had my bed...
Helpful Sales Representative with good knowledge who was able to advise based on or requirements. Wide range of stock available and more tan one option given to meet or needs. All in all a satisfying...
Despite my saying at the point of order that the delivery was to a rest home and that I needed a call to confirm delivery day. I received no such call and therefore the item was delivered to my...
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Reynolds
Reynolds
10 years ago
Dear Mrs Batt,
Firstly may we apologise for the delay in responding to your complaint and also for not following your delivery instructions.
It is company policy to attach notes to any order with special delivery instructions but on this occasion for some reason it was overlooked and we sincerely apologise for that. We have since taken steps to try and stop this happening again.
We hope this has not deterred you from shopping with us again.
Dear Mrs Batt,
Firstly may we apologise for the delay in responding to your complaint and also for not following your delivery instructions.
It is company policy to attach notes to any order with special delivery instructions but on this occasion for some reason it was overlooked and we sincerely apologise for that. We have since taken steps to try and stop this happening again.
We hope this has not deterred you from shopping with us again.
Thank you for your custom,
Reynolds Furniture Store