Feefo 是如何收集评价的？

我们代表与我们合作的企业#独立收集反馈意见。我们的平台只联系经过验证的买家，#因此您可以放心阅读来自顾客的真实评价。

谁可以在 Feefo 上发表评价？

只有被证明购买过产品的顾客才能发表 Feefo 评价。我们通过在完成交易后#直接联系买家来确保这一点。

我们如何核实评价？

我们会将评价与销售或交易进行匹配，#以核实评价是否来自真正购买过产品的顾客。人们只有在购买后才会被邀请撰写评价。

我们如何处理虚假评价？

Feefo 只邀请经过验证的买家提供反馈，#因此可以防止人们发表虚假评价。

Reflective IT Solutions 点评

https://www.reflectiveit.com

卓越

24/7 managed IT security that never sleeps.

服务

4.9

239

258

过去一年内的条评价

显示全部1,044条点评

Eroll

经 Feefo 确认

3 days ago

Eroll 就 Reflective IT Solutions 说了什么:

Unfortunately, Dan Raper could not help Am waiting for Simon Neil to return Erroll Bateman

受信赖的顾客

经 Feefo 确认

4 days ago

Troubleshooting was good but response times were disappointing

The service I received fixed my problem. However, I was told that someone would call me back at 9am on the day after my ticket was first raised, but I didn't receive a call. I called again at 9:40...

Service Delivery Manager

Reflective IT Solutions

3 days ago

Hi, We're sorry that the service did not quite meet your expectations on this occasion. We hope we can improve on your experience next time. Thanks for your feedback.

Thorsten Dueser

经 Feefo 确认

GBR

4 days ago

Thorsten Dueser 就 Reflective IT Solutions 说了什么:

Fast & precise

Service Delivery Manager

Reflective IT Solutions

3 days ago

Hi Thorsten, We are thrilled to learn our service met your expectations. Thanks for your feedback.

Cladia

经 Feefo 确认

GBR

5 days ago

Cladia 就 Reflective IT Solutions 说了什么:

Amazing Team!

Always helpful and attentive!!!

Service Delivery Manager

Reflective IT Solutions

3 days ago

Hi Cladia, Thanks for your amazing comments. We appreciate your feedback.

Thorsten Dueser

经 Feefo 确认

GBR

6 days ago

Service Delivery Manager

Reflective IT Solutions

3 days ago

Hi Thorsten, Thanks for taking the time to rate our service.

受信赖的顾客

经 Feefo 确认

6 days ago

very efficient

Service Delivery Manager

Reflective IT Solutions

3 days ago

Hi, Thanks for taking the time to rate and comment on your experience. We appreciate your feedback.

Max

经 Feefo 确认

7 days ago

Service Delivery Manager

Reflective IT Solutions

3 days ago

Hi Max, Thanks for taking the time to rate our service.

Kerry

经 Feefo 确认

7 days ago

Kerry 就 Reflective IT Solutions 说了什么:

Good explanation of what needed to happen

We had a an issue with a potential spam/phishing email and I phoned in about it and was talked through what I needed to do. The team followed up with an email and told me how they had resolved the...

Service Delivery Manager

Reflective IT Solutions

3 days ago

Hi Kerry, Thanks for your amazing comments. We are thrilled to learn of your positive experience.

受信赖的顾客

经 Feefo 确认

7 days ago

Very helpful and super efficient as always!

Service Delivery Manager

Reflective IT Solutions

3 days ago

Hi, Thanks for your great comments. We appreciate your feedback.

Marco

经 Feefo 确认

GBR

8 days ago

Marco 就 Reflective IT Solutions 说了什么:

Thank you Rakib

Thank you Rakib for solving the issue so promptly!

Service Delivery Manager

Reflective IT Solutions

3 days ago

Hi Rakib, We are happy to learn you had a positive experience. Thanks for your feedback and we'll pass this on to Rakib.

没有收到评价邀请？

Feefo Trusted Service Awards

我们的独立奖项旨在表彰提供出色客户服务的顶级品牌。奖项的授予是根据来自其顾客的评分决定的。

什么是 Trusted Service Awards

Treefo 计划的一部分

我们与 Ecologi 合作，#通过 Reflective IT Solutions 收集到的评价来资助植树项目

了解有关 Treefo 的更多信息

为什么 Feefo 的评价是值得信赖的？

了解有关 Feefo 的更多信息