Fast and reliable. Clear and detailed information. No hidden fees on pricing. Love the pricing shown in Canadian dollars compared to most other sites which do not display the type of currency and...
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TC
Trusted Customer
Toronto, Ontario
8 years ago
Trusted Customer 就 Redtag.ca 说了什么:
The website did not clearly state that I would be getting a room with two twin beds pushed together to make a King bed.
Other than that, the Red Tag experience was easy to use and I would book with...
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Deborah
Redtag.ca
8 years ago
Thank you for letting us know. This would have been a hotel decision and not one we would have been advised of prior to your arrival. Please feel confident, we do value your business and assure you of our very best intentions at all times.We thank you for your business, and will look forward to assisting you with any future travel plans.
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受信赖的顾客
8 years ago
Great!
RedTag provided great service during the process of booking my vacation. Very easy and straight forward!
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受信赖的顾客
8 years ago
Paula was very helpful and knowledgeable. Have always had a great experience with redtag.ca and will continue to use. Thank you!
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受信赖的顾客
8 years ago
Good customer service
Easy an accurate booking helpful staff
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TC
Trusted Customer
8 years ago
Trusted Customer 就 Redtag.ca 说了什么:
Darren was great to deal with.
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TC
Trusted Customer
8 years ago
Trusted Customer 就 Redtag.ca 说了什么:
I called into speak with a representative because I was Using the site for the first time and my husband and I came across a small technical issue... the first representative was rude... so I called...
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Deborah
Redtag.ca
8 years ago
Thank you for taking the time to provide a review. We are committed to providing outstanding service in all areas of our operation. Employee performance is something which we feel intensely strong about. This category of representation is definitely not sanctioned at our agency. We searched our system for the calls mentioned using the telephone number provided at the time of booking but were unsuccessful. Is there an alternative telephone number that you called our office from? If so, please email this information to customerservice@redtag.ca. Please be assured, this incident has been brought to our Operations Manager’s attention, to guard against any further occurrences of this nature. We value your business and hope you will accept our most genuine apologies for the upset you encountered.
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TC
Trusted Customer
8 years ago
Trusted Customer 就 Redtag.ca 说了什么:
Angela is always so amazing and helpful. I have recommended her and red tag to friends and colleagues
