Always good service both ends
Would use more if cheaper for residents
Vouchers good but why don't you give opportunity to register for local privilege card , I am sure that would please a lot of...
Treatment of regular commuters, esp foot passengers is very poor and inconsiderate of needs. Regular late docking and disembarking has major impact on customers.
Red Funnel Isle of Wight Ferries
Red Funnel Isle of Wight Ferries
12 years ago
Sorry for the inconvenience, we are in the process of installing a brand new foot passenger gangway at our Southampton terminal and this means non-vehicle customers have to board via the main linkspan until it has been commissioned.
Set off early from the north of England due to the bad weather but had a decent run down. Arrived early, just in time for the earlier crossing, asked if we could get this and was told yes, paid a...
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Red Funnel Isle of Wight Ferries
Red Funnel Isle of Wight Ferries
12 years ago
We are pleased you had a great time, many thanks for travelling with us, it is appreciated.
购买日期：16/11/2013
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经 Feefo 确认
12 years ago
Nice staff let down by staff that didn't seem interested in helping.
While the service is ok , I didn't like having to wait 1.5 hours between sailings to and from the island , it make it very difficult to enjoy a day trip if your having to travel any great distance to...
Generally we enjoy Red Funnel ,but yesterday not getting a decent seat on both trips 09.00 and 18.00 and having to feed a grumpy baby on a stool opposite the toilets was not acceptable ..
Red Funnel Isle of Wight Ferries
Red Funnel Isle of Wight Ferries
12 years ago
We do sympathise. If you find yourself in the same situation again please do ask the staff for help, they can usually locate empty seats somewhere. We are increasing the number of seats next year so that should help.
Still not sure why Islanders who travel on a Monday can get a day return for £32.50 with discount but if they want to come back a few days later rather than same day to do business or see family and...
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Red Funnel Isle of Wight Ferries
Red Funnel Isle of Wight Ferries
12 years ago
Thanks for feedback. Pricing rules which are based on duration of stay are common practice in the travel industry and are based on the premise that customers who are away for a longer period are prepared to pay more that those who are only away for a day. In Red Funnel's case, if we flattened our vehicle fares then day return customers would be asked to pay more whilst 4+ night stays would be cheaper. Stena Line have done this on some of their routes where they carry very few day return customers.
Red Funnel provides vehicle and foot passenger ferry services between Southampton and the Isle of Wight as well as holiday accommodation, event and attraction tickets.
Red Funnel provides vehicle and foot passenger ferry services between Southampton and the Isle of Wight as well as holiday accommodation, event and attraction tickets.
