Ramble Worldwide 点评

Thanks again for your feedback following your holiday to Italy with us. We're sorry to learn that certain aspects of the holiday didn't meet your expectations this time. Our groups have been staying at this hotel for several years now and we generally receive good reports from those staying there - we're certainly aware that good evening meals taken as a group are a big part of the holiday experience. Our leaders play a vital role in ensuring the success of our holidays in terms of local organisation, safety and making sure everyone gets the most out of their holiday. If you would like any more information or advice before booking a future holiday, please don't hesitate to get in touch. In the meantime, we look forward to welcoming you on your next holiday with us to Greece. Angus Russell Planning Manager

Thanks for adding your comments to our Feefo review page. I reiterate that we are very sorry to hear of your disappointment with you holiday, in particular regarding your accommodation at Manning Park. We are aware of a change of staffing at the resort, some communication difficulties and that some of your group were allocated unrefurbished rooms. We are currently reviewing the arrangements for this holiday and be paying close attention to the standards at the Manning Park Resort. We are always grateful for constructive criticism on our holidays and are sorry that this holiday which caused you to make your first complaint to us. If any of our holidays catch your eye for future travel, please don't hesitate to contact us with any queries you may have about the programme or the accommodation used. Angus Russell Planning Manager