You had what I wanted at a good price, and the person I spoke to was very helpful as I wasn't sure what the product was called. Order was placed and arrived in time for our Jubilee celebrations....
I have used this netting as a sunscreen on the roof of my gazebo. It's still lovely and light but has made the heat from the sun cool right down, love it! Easy to order and turned up quickly and well...
From start to finish everything was perfect . .timescale of delivery . .product perfect when it arrived. . . No problems with the product. . .would certainly purchase again
Paid for next day delivery, delivery took 4 days. Emailed to ask for refund of premium delivery charge and received no response.
Tom Moore
Premier Netting
3 years ago
Hello Mike,
I can only apologise for the lapse in customer service regarding the lack of response to your email. Your order was placed on a next day service however the courier failed to deliver on time. We are no longer using the particular courier who was at fault on this occasion.
We pride ourselves on our customer service and on this occasion we let you and ourselves down. Although a little late in the day I have refunded the next day service charge for you. We hope you will order from us again in the future so we can prove the service you received was a one off. Please don't hesitate to contact me directly if there is anything we can help you with.
Kind regards,
Tom Moore
Sales Manager