PBM is a customer-focused building management company
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过去一年内的 条评价
Premier Block Management 不再是 Feefo 的活跃客户
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CA
Chair, Residents' Association
经 Feefo 确认
Bournemouth
9 years ago
Chair, Residents' Association 就 Premier Block Management 说了什么:
Our Property Manager John James has always been helpful and courteous. I be...
Our Property Manager John James has always been helpful and courteous. I believe that the quality of customer service from PBM improved markedly since he took over our site. When problems arise, I am...
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RK
Rajiv Kakar
经 Feefo 确认
9 years ago
Rajiv Kakar 就 Premier Block Management 说了什么:
Superb
John was exemplary in supporting my request for help setting up on the mailing list.
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DA
Daniel Adamides
经 Feefo 确认
9 years ago
Daniel Adamides 就 Premier Block Management 说了什么:
Excellent service by Premier Block Management
Alex responded quickly and professionally. Thank you!
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MS
Matthew Stuart
经 Feefo 确认
9 years ago
Matthew Stuart 就 Premier Block Management 说了什么:
Pretty slow
Took two weeks to solve a very simple problem but Stephen seemed a nice chap.
Gary Cane
Premier Block Management
9 years ago
We always look to learn from mistakes so thank you for your feedback. We can see you e-mailed at 23:04 on 3rd Jan and we responded on 5th at 11:42 confirming the contractor would be attending site to attend to the problems with the TV signal. The contractor did visit site, but they needed to order a part for the aerial to fix it. They returned on the 11th Jan with the part to complete the repair. We can see that we did not communicate to you that the contractor had to obtain a part and that would cause a delay. Clearly this was important to communicate and we are sorry for any inconvenience this may have caused. We are glad your TV signal is now back to normal and your experience with Steven was pleasant.
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BV
Bharat Vora
经 Feefo 确认
Bow , London
9 years ago
Bharat Vora 就 Premier Block Management 说了什么:
very good customer service
Steven Du is very efficient in arranging and ca...
very good customer service
Steven Du is very efficient in arranging and carrying out service
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CB
Charlotte Bosley
经 Feefo 确认
9 years ago
Charlotte Bosley 就 Premier Block Management 说了什么:
Excellent service by Premier Block Management
Steven dealt with my request promptly
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FA
Fiona Aziz
经 Feefo 确认
Slough
9 years ago
Fiona Aziz 就 Premier Block Management 说了什么:
Lucy is a star.
I like to give good feedback to Lucy Greene.
She has given me 100% excellent customer service. She was very understanding on the phone, very friendly and resolved our sky signal issue.
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DM
Dean Murphy
经 Feefo 确认
9 years ago
Dean Murphy 就 Premier Block Management 说了什么:
Good service
Used the out if hours service and they could not be more helpful
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PP
Pamela Puig
经 Feefo 确认
9 years ago
Pamela Puig 就 Premier Block Management 说了什么:
Professional Staff that obviously enhoy their job
All the staff that I have dealt with at PBM have been professional, efficient and also cheerful to deal with.
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受信赖的顾客
经 Feefo 确认
9 years ago
Excellent and efficient service, friendly and supportive to cumstomers
I firstly found out about PBM when buying a flat in one of the buildings that they manage. Whenever I needed their help and advice they not only provided an efficient and highly professional service,...