PBM is a customer-focused building management company
服务
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过去一年内的 条评价
Premier Block Management 不再是 Feefo 的活跃客户
显示全部1,944条点评
JB
Jan Burdette
经 Feefo 确认
9 years ago
Jan Burdette 就 Premier Block Management 说了什么:
Very cheerful and very helpful. Making life easier for us conveyancers.
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受信赖的顾客
经 Feefo 确认
9 years ago
Keep up the customer oriented service!
Considerate, and flexible when it came to making my service charge payment.
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LO
Loren
经 Feefo 确认
9 years ago
Loren 就 Premier Block Management 说了什么:
Very Responsive and Good Communication
I have seen some negative reviews of PBM but this has not been my experience. Since moving into my flat, I’ve had two major issues including a van colliding with my balcony and a stack pipe leak. ...
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FH
Fiona Heaney
经 Feefo 确认
9 years ago
Fiona Heaney 就 Premier Block Management 说了什么:
steven was informative and prompt
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EM
Elizabeth Molter
经 Feefo 确认
9 years ago
Elizabeth Molter 就 Premier Block Management 说了什么:
Amelia was great
Very friendly on the phone, quick and responsive. Able to answer my questions in a timely manner, passing me onto the relevant people where necessary.
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HG
Helen Gold
经 Feefo 确认
IG95TJ
9 years ago
Helen Gold 就 Premier Block Management 说了什么:
Very pleasant and helpful, solved problem
Pleasant and helpful, resolved the problem
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RF
R Fitz
经 Feefo 确认
9 years ago
R Fitz 就 Premier Block Management 说了什么:
General experience with PBM
RSJ Electrical Services Ltd
We have been carrying out some electrical contracting work recently for PBM.
My point of contact is Lucy Greene .
Lucy is an absolute pleasure to deal with . She is...
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DS
David Simper
经 Feefo 确认
NOKO
9 years ago
David Simper 就 Premier Block Management 说了什么:
Excellent service by Premier Block Management
DEALT WITH QUICKLY
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受信赖的顾客
经 Feefo 确认
9 years ago
Some queries have been handled accurately, promptly and efficiently. Other ...
Some queries have been handled accurately, promptly and efficiently. Other responses been inaccurate and unclear.
Gary Cane
Premier Block Management
9 years ago
Sorry to hear that, we do aim to provide consistent service levels and we will learn from this experience. The letter we sent about the abandoned vehicle could have been a bit more detailed and we have used your feedback in a training exercise so in future that extra bit of clarity will be provided. Thanks for your kind words and constructive feedback, it is helping us improve.
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MA
Macdara
经 Feefo 确认
9 years ago
Macdara 就 Premier Block Management 说了什么:
Very good repsonse under strange circumstances
pbm were pretty good at dealing with the fire situation at my apartment. Alex in particular was excellent and very accommodating, and was very helpful in resolving issues.
