The shipper erroneously sent my part to an unknown address and UPS confirmed that it was misaddressed.
Eddie
Poly Performance
7 years ago
Hello,
Thank you for taking the time to speak with me this morning. I apologize for the mix-up. You're parts are still on ordered, and scheduled for delivery as originally expected. You will receive an email with tracking information as soon as your order has shipped. If you have any questions, please feel free to contact me.
Thank you, and have a great day!
-Eddie
受信赖的顾客
7 years ago
Thanks for getting back to me and clearing up what happened right away with me being given someone else's tracking number by mistake.
购买日期:11/10/2018
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TC
Trusted Customer
7 years ago
Trusted Customer 就 Poly Performance 说了什么:
poly has always had good service and cares about their customer
I order a set of gears for my jeep and Eddie gave me a call to verify that I had all of my parts that I might need for the install and that my order was correct to ensure there was no issues....