Ordering was easy, delivery was fast, that part was great, but had to return the first order and that sucked. Cost me a lot to return it plus charged a restocking fee. I ended up losing a lot of...
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Customer Support
Poly Performance
6 years ago
Hi, sorry to hear about your disappointment with our return policy. Unfortunately, we are a small business and can't absorb losses as easily as the bigger guys we compete with. Our staff is always standing by to help with your purchase decisions. Best of luck with future projects, we hope to hear from you again in the future.
Easy to do business with. They didn't have the item I wanted in the quantity that I ordered, but were on top of the situation enough to call me and let me know what they did have on hand and to send...
Fast and easy order perfect fit and a quality joint
购买日期：13/01/2020
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Trusted Customer
经 Feefo 确认
6 years ago
Trusted Customer 就 Poly Performance 说了什么:
Took longer than expectedfor the item ordered to be shipped. However, ProPerformance was quick to reply to my email when I asked the status.
Customer Support
Poly Performance
6 years ago
Thanks for the feedback. We do our best to keep up with letting customers know that items might take longer than expected. Hopefully next time we can get you your parts quicker and make up for it. Best of luck with your projects, we hope to hear from you next time you need something!
High quality component, really amazing how fast I got it.
Side note: I ordered the same component from a well known competitor. 2 weeks after your part was installed, I called them and they lost my...
