Overall service was great. Quick arrival of parts and they notify you by phone with any updates on your order. Don’t see too many companies these days calling their customers.
产品评价
购买日期：04/07/2020
0
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受信赖的顾客
经 Feefo 确认
6 years ago
The part came in on the day it told me. The part was abit long but got it to fit on the car.
购买日期：03/07/2020
0
分享
TC
Trusted Customer
经 Feefo 确认
6 years ago
Trusted Customer 就 Poly Performance 说了什么:
Great service got me the right part the first time and no returns. I was even give a small discount when the shocks I ordered were on back order. Fox had a promotionI was given.
Have ordered...
I called to make sure they were shipping during the Covid virus going on and they said they were. And an actual human answered the phone which was awesome! Then I received an email confirming my iten...
I paid for second day shipping and it took a week to deliver. Company is blaming UPS but it’s Polly’s responsibility and they won’t refund. Products I’ve ordered have been just fine but I’ll never...
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Customer Support
Poly Performance
6 years ago
Thanks for the feedback. We are sorry to hear you had a bad experience shopping with us this time. It looks like your order was out the door same business day on our end, but UPS encountered a processing error and they were unable to get the package to you by the expected delivery date. Unfortunately rush shipping can not be refunded during the current pandemic as all the major carriers have suspended their expedited service guarantees. We hope this doesn't discourage you from future orders, as we typically excel at meeting customer's shipping expectations.
