Poly Performance has great service. One of the items I ordered was on back order & they worked with me and kept me informed until the product arrived. Thank you for the great customer service!
产品评价
购买日期：11/08/2020
0
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Trusted Customer
经 Feefo 确认
6 years ago
Trusted Customer 就 Poly Performance 说了什么:
Excellent service and excellent products fast service thanks
产品评价
购买日期：21/09/2020
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Trusted Customer
经 Feefo 确认
6 years ago
Trusted Customer 就 Poly Performance 说了什么:
Never got my order and was charged for it.
Customer Support
Poly Performance
6 years ago
Hey Matthew, Sorry to hear you had a negative experience recently. Upon investigating it seems we were given a vastly overstated shipping delay time from the manufacturer, since the items had already been shipped by the time you asked to cancel the order. We are sorry for the miscommunication, as it has been difficult to get accurate delivery estimates since the pandemic started. Our records indicate that a refund was issued as soon as the parts were sent back and money has been returned to your account. Please feel free to call us if you have any further concerns. Thanks!
Fast accurate service, quick shipping even to Hawaii!
产品评价
购买日期：25/09/2020
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Trusted Customer
经 Feefo 确认
6 years ago
Trusted Customer 就 Poly Performance 说了什么:
Amazing customer service. Cameron was perfect and sent me exactly what I needed. Thank You!
产品评价
购买日期：20/09/2020
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Trusted Customer
经 Feefo 确认
6 years ago
Trusted Customer 就 Poly Performance 说了什么:
I misinterpreted the drawing and thought the larger bore was 1/2" which is what I needed for a Roper Mower that I searched on.
Asking for a refund, I got the message, sure, but paying the shipping...
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Customer Support
Poly Performance
6 years ago
Sorry these didn't work out for you, we'll make sure to update the drawing notes for clarity. We hope you'll consider us in the future!
产品评价
Customer Support
Poly Performance
6 years ago
Thank you for your feedback, sorry these didn't work out for you, we'll make sure to update the drawing notes for clarity.
