Feefo 是如何收集评价的？

我们代表与我们合作的企业#独立收集反馈意见。我们的平台只联系经过验证的买家，#因此您可以放心阅读来自顾客的真实评价。

谁可以在 Feefo 上发表评价？

只有被证明购买过产品的顾客才能发表 Feefo 评价。我们通过在完成交易后#直接联系买家来确保这一点。

我们如何核实评价？

我们会将评价与销售或交易进行匹配，#以核实评价是否来自真正购买过产品的顾客。人们只有在购买后才会被邀请撰写评价。

我们如何处理虚假评价？

Feefo 只邀请经过验证的买家提供反馈，#因此可以防止人们发表虚假评价。

Plumbs评论

显示全部6,686条点评

受信赖的顾客

经 Feefo 确认

2 years ago

Not Impressed

Covers didn't fit when they arrived so they had to be sent back. Four week later still waiting with no update. They get your money and then don't seem interested

Tara

Plumbs

2 years ago

Thank you for your review. We're sorry to hear that you have had a negative experience with our Company. We will only release finished products to you when we are happy they meet our quality standards. In some circumstances we may need to undertake more than one fitting. We will preform this within reasonable time and would like to apologise for any inconvenience this maybe causing.

产品评价

购买日期：17/08/2023

受信赖的顾客

经 Feefo 确认

2 years ago

Excellent experience.

Good range of fabrics , efficient service. No pressure to buy. My sofa looks like new now.

Tara

Plumbs

2 years ago

Thank you for taking the time to review our service. We're pleased to hear that you received an efficient service and most of all that you are pleased with the overall service.

产品评价

购买日期：30/10/2023

Mrs Willis

经 Feefo 确认

Taplow

2 years ago

Mrs Willis 就 Plumbs 说了什么:

Chair covers - Excellent service by Plumbs

Plumbs were responsive to our request for a quote and came out on a Sunday to measure up. The chair covers were ready after 5 weeks and were fitted on a Saturday. Both interactions were done...

Tara

Plumbs

2 years ago

Thank you for your review. We're really pleased to receive your positive feedback and will pass this onto all involved in the production of your order.

产品评价

购买日期：15/10/2023

受信赖的顾客

经 Feefo 确认

2 years ago

Efficient and kept us well informed about progress

Tara

Plumbs

2 years ago

Thank you for taking the time to review our service and products. We're pleased to hear that you have received an efficient service.

产品评价

Tara

Plumbs

2 years ago

Thank you for taking the time to review our products, we're sorry to hear that your arm covers aren't staying in place. Arm covers are loose items and will require re-dressing after use. Should you continue to experience issues, you can always email out Customer Service Team, at Plumbs@plumbs.co.uk and we would ne more than happy to view the images and advise on any aftercare service.

购买日期：12/08/2023

Mrs Stacey

经 Feefo 确认

2 years ago

Mrs Stacey 就 Plumbs 说了什么:

Very impressed by the company’s representatives who came to our home …friendly and efficient.

Tara

Plumbs

2 years ago

Thank you for your feedback, it is very much appreciated. We're pleased to hear that you have been impressed with the service.

产品评价

购买日期：12/10/2023

受信赖的顾客

经 Feefo 确认

2 years ago

Yes they were briliant.

Tara

Plumbs

2 years ago

Thank you for your review. We're really pleased to hear that you are delighted with the service.

购买日期：30/10/2023

Mrs Kidd

经 Feefo 确认

Egha. TW200QX

2 years ago

Mrs Kidd 就 Plumbs 说了什么:

Perfect in all respects apart from the lack of valance to floor level.

I would have given 5 stars, but I was disappointed that the final cover did not have the valance to cover the chair legs as requested on the original order. I am not sure how long the velcro...

产品评价

购买日期：15/09/2023

Mrs Tyers

经 Feefo 确认

Hinckley

2 years ago

Mrs Tyers 就 Plumbs 说了什么:

Beautiful covers beautifully made and superb quality

Good service.

Tara

Plumbs

2 years ago

Thank you for your feedback, we are pleased to hear that you have voted us with 5 stars for the good service.

产品评价

购买日期：16/10/2023

Mr Garstang

经 Feefo 确认

2 years ago

Mr Garstang 就 Plumbs 说了什么:

highly recommended

god agent ,the firm did what they promised on time. excellent result

Tara

Plumbs

2 years ago

Thank you for taking the time to review our service. It's great to hear that your expectations have been met and that you have been pleased with the service.

购买日期：29/08/2023

受信赖的顾客

经 Feefo 确认

2 years ago

Excellent

The service was excellent from start to finish. Paul Murray was friendly and was so helpful in fitting the curtains despite and awkward wardrobe.

Tara

Plumbs

2 years ago

Thank you for your feedback, it is very much appreciated. We're really pleased to hear that you have been delighted with the service received and the fitting of your curtains.

产品评价

购买日期：30/09/2023

没有收到评价邀请？

Feefo Trusted Service Awards

我们的独立奖项旨在表彰提供出色客户服务的顶级品牌。奖项的授予是根据来自其顾客的评分决定的。

什么是 Trusted Service Awards

为什么 Feefo 的评价是值得信赖的？

了解有关 Feefo 的更多信息

Plumbs 点评

Loose Covers关于此产品的更多评价浏览产品网站lack of updates on progress and expected delivery

Loose Covers关于此产品的更多评价浏览产品网站They are perfect fit and very pleased with them… would recommend them as my sofa looks like new.

Loose Covers关于此产品的更多评价浏览产品网站We are very happy with the service & product (chair covers) provided by Plumbs.

Loose Covers关于此产品的更多评价浏览产品网站Cover on arms of chair do not stay in place and I can not tighten them up

Accessories关于此产品的更多评价浏览产品网站Our 3 piece suite has a new lease of life and level of comfort thanks to the replacement foam cushion pads provided by Plumbs. We specifically asked for very firm and that is exactly what they...阅读更多

Loose Covers关于此产品的更多评价浏览产品网站Would have been 5 stars if the instruction to have a valance to cover the chair legs had been followed.

Loose Covers关于此产品的更多评价浏览产品网站Lovely fabric. Very happy with my choice of colour

Curtains关于此产品的更多评价浏览产品网站The service was excellent from beginning to end. Paul Murray went above and beyond in fitting the curtains with an awkward fitted wardrobe near by. He was friendly and had a good sense of humour.

Feefo 是如何收集评价的？

谁可以在 Feefo 上发表评价？

我们如何核实评价？

我们如何处理虚假评价？