From start to having our covers fitted Plumbs and their representative Spencer have been fabulous. The fabrics, the workmanship and the service has been great.
Tara
Plumbs
2 years ago
Thank you for your review. We appreciate you taking the time to provide us with your feedback. We’re really pleased to hear that you’ve been delighted with the overall service received.
Keeping customers informed could be a lot better. Took nearly four months to complete the order. Loose cover for stressless chair not very good as it keeps falling off. Company informed but no...
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Tara
Plumbs
2 years ago
Thank you for your review. We’re sorry to hear that you’ve not been happy with the service received and it’s upsetting to hear that you’ve not received a response to your enquiry. We’d be more than happy to investigate this with our Customer Service Team, and request a call back to discuss the aftercare service for your fitted covers, should you wish to discuss this? I can request a call from our Customer Service Team, upon their return to the office. Has the finances now been resolved? Once again, thank you for your feedback it is important to us that our customers receive the right care, during and after their order.
受信赖的顾客
2 years ago
Thank you for trying to my review and yes I would be happy to take to the plumbs customer device team when they return to work. Also finance side resolved
Tara
Plumbs
2 years ago
Thank you for your response. Rest assured, that we will be in touch upon our return to discuss further. We are pleased to hear that the financial situation has been resolved. Wishing you a happy New Year.
产品评价
Tara
Plumbs
2 years ago
Thank you for taking the time to provide us with feedback on your experience with us. As advised in my response, I would be happy to request a call back for you. Therefore, I will pass on your details to the Customer Services department.
Tara
Plumbs
2 years ago
As advised, we will be in touch to discuss further.
A very quick, easy and efficient smooth service. Was kept informed as explained all the way through from choosing fabrics to delivery date. Order was ready for delivery before Xmas, not after as...
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Tara
Plumbs
2 years ago
Thank you for your feedback. We’re pleased to hear that we have exceeded your expectations and that you are delighted with the overall experience.
产品评价
Tara
Plumbs
2 years ago
Thank you for your valued feedback. We’re really pleased to hear how delighted you are with the quality of goods received.
购买日期：18/10/2023
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Mrs Chapman
经 Feefo 确认
2 years ago
Mrs Chapman 就 Plumbs 说了什么:
Lovely service but the price was quite high.
Tara
Plumbs
2 years ago
Thank you for your feedback. We’re pleased that you’ve been delighted with the overall experience.
I was very impressed with the communications throughout and the attention to detail shown during the pattern making . The covers were made within a good time, the only disappointment was that when it...
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Tara
Plumbs
2 years ago
Thank you for your feedback. We’re pleased to hear that you’ve been delighted with the overall experience and final result.
产品评价
Tara
Plumbs
2 years ago
Thank you for your valued feedback and for choosing Plumbs to be part of your recovering journey.
Plumbs have been established for over 60 years and specialise in producing quality made-to-measure sofa covers, curtains and reupholstery. We offer a unique in-home service and turn around over 1000 made-to-measure orders per week.
Plumbs have been established for over 60 years and specialise in producing quality made-to-measure sofa covers, curtains and reupholstery. We offer a unique in-home service and turn around over 1000 made-to-measure orders per week.
