Product fine. Service very slow. General feel of the company was dated.
Plumbs
Plumbs
13 years ago
Thank you for your feedback. Firstly I would like to apologise for the unacceptable delays in your order. The delay was caused by a temporary shortage in staff and there was a small backlog of orders as a result. Since this time we have recruited additional staff to ensure that this issue can be avoided in the future. Once again I would like to apologise for any inconvenience caused.
The service was very professional and friendly. The lady who came to the house was very helpful, and also the staff who telephoned me at home. They had a special offer of cushions and when I received...
Plumbs have been established for over 60 years and specialise in producing quality made-to-measure sofa covers, curtains and reupholstery. We offer a unique in-home service and turn around over 1000 made-to-measure orders per week.
Plumbs have been established for over 60 years and specialise in producing quality made-to-measure sofa covers, curtains and reupholstery. We offer a unique in-home service and turn around over 1000 made-to-measure orders per week.
