Feefo 是如何收集评价的？

我们代表与我们合作的企业#独立收集反馈意见。我们的平台只联系经过验证的买家，#因此您可以放心阅读来自顾客的真实评价。

谁可以在 Feefo 上发表评价？

只有被证明购买过产品的顾客才能发表 Feefo 评价。我们通过在完成交易后#直接联系买家来确保这一点。

我们如何核实评价？

我们会将评价与销售或交易进行匹配，#以核实评价是否来自真正购买过产品的顾客。人们只有在购买后才会被邀请撰写评价。

我们如何处理虚假评价？

Feefo 只邀请经过验证的买家提供反馈，#因此可以防止人们发表虚假评价。

Plumbs评论

显示全部6,683条点评

Ms Winter

经 Feefo 确认

Newcastle on Tyne

1 year ago

Ms Winter 就 Plumbs 说了什么:

Almost perfect

Just excellent customer service and a very helpful and pleasant representative who couldn’t have been nicer.

Tara

Plumbs

1 year ago

Thank you for taking the time to provide us with your feedback. We're really pleased to hear that you have been delighted with the overall service received.

产品评价

购买日期：12/05/2025

Mrs Pearce

经 Feefo 确认

Norwich

1 year ago

Mrs Pearce 就 Plumbs 说了什么:

Very poor servicer

Disgusting service, it was non-existent. No information given when I phoned to find out what was going on.

Tara

Plumbs

1 year ago

We're really sorry to hear that your expectations have not been met and that you are disappointed in the level of service. Your feedback is important to us, and we will ensure that the contents of your review is passed onto the Head of Customer Service, for future training exercises.

产品评价

购买日期：01/03/2025

Mrs Jones

经 Feefo 确认

Coventry

1 year ago

Mrs Jones 就 Plumbs 说了什么:

Great Company, they do what they say in transforming furniture.

The service from Plumbs is excellent. They offer great designs and fabrics at very good prices. Anita, the Consultant was excellent. Professional and very caring. I recommend the Company highly..

Tara

Plumbs

1 year ago

Thank you for taking the time to provide us with your feedback. We're really pleased to hear that you have received excellent service.

产品评价

购买日期：14/07/2025

Mrs Wesson

经 Feefo 确认

Shenfield

1 year ago

Mrs Wesson 就 Plumbs 说了什么:

First class

First class throughout. Was easy from start to finish and am very pleased with the service. Would highly recommend.

Tara

Plumbs

1 year ago

Thank you for taking the time to provide us with your feedback. We're really pleased to hear that you have received a first class service.

产品评价

购买日期：13/05/2025

受信赖的顾客

经 Feefo 确认

1 year ago

How I chose the curtains

I have an intention to make a set of curtains to my bedroom and to living room. The consultant took the measurements of the windows and have helped me with samples to consider. The end product was...

Tara

Plumbs

1 year ago

Thank you for taking the time to provide us with your feedback. We're really pleased to hear that you have been delighted with the service and quality products.

购买日期：27/06/2025

Mr Edwards

经 Feefo 确认

Cardiff

1 year ago

Mr Edwards 就 Plumbs 说了什么:

Excellent service

Tara

Plumbs

1 year ago

We appreciate you taking the time to provide us with your feedback. We're really pleased to hear that you have received excellent service.

产品评价

购买日期：23/06/2025

受信赖的顾客

经 Feefo 确认

1 year ago

Excellent

Helpful. Went to a lot of trouble to make sure I got what I wanted.

Tara

Plumbs

1 year ago

Thank you for taking the time to provide us with your feedback. We're really pleased to hear that you have received excellent service and that you have been overly pleased.

产品评价

购买日期：10/07/2025

受信赖的顾客

经 Feefo 确认

1 year ago

Brilliant service

Tara

Plumbs

1 year ago

Thank you for taking the time to provide us with your feedback. We're really pleased to hear that you have rated our service, 'Brilliant'.

产品评价

购买日期：27/05/2025

受信赖的顾客

经 Feefo 确认

1 year ago

I am very satisfied with my purchases.

Mr Blackmore was very efficient and pleasant.

Tara

Plumbs

1 year ago

Thank you for taking the time to provide us with your feedback. We're really pleased to hear that you have been satisfied with your purchase and that the service has been an enjoyable one.

产品评价

购买日期：09/06/2025

受信赖的顾客

经 Feefo 确认

1 year ago

An excellent service

The service was professional, super efficient and friendly. The choice of fabrics was able to meet my vision of the look I was aiming for. The covers arrived at the expected time.

Tara

Plumbs

1 year ago

We appreciate you taking the time to provide us with your feedback. We're really pleased to hear that you have received excellent service which has been professional and efficient.

产品评价

购买日期：26/06/2025

没有收到评价邀请？

Feefo Trusted Service Awards

我们的独立奖项旨在表彰提供出色客户服务的顶级品牌。奖项的授予是根据来自其顾客的评分决定的。

什么是 Trusted Service Awards

为什么 Feefo 的评价是值得信赖的？

了解有关 Feefo 的更多信息

Plumbs 点评

Loose Covers关于此产品的更多评价浏览产品网站Rating would have been 5 but one of my new sofa seat covers had a tear in it so I now have to wait for a replacement.

Reupholstery关于此产品的更多评价浏览产品网站I found that the Customer Service was non-existent. It took Plumbs 5 months from beginning to my receiving my furniture back which is disgusting. Not once did anyone phone or email me to say what...阅读更多

Accessories关于此产品的更多评价浏览产品网站Excellent service from Plumbs. Sofa and chair covers. Covers beautifully finished with piping . I am so pleased with the finished product. My room is transformed. Anita, the Consultant was...阅读更多

Loose Covers关于此产品的更多评价浏览产品网站Am so pleased with my new armchair cover! The whole process was easy and the service was excellent. Collette was lovely and very professional. Would thoroughly recommend Plumbs

Loose Covers关于此产品的更多评价浏览产品网站Good service and communication

Loose Covers关于此产品的更多评价浏览产品网站Helpful and friendly, nothing was too much trouble to make sure I got what I wanted

Reupholstery关于此产品的更多评价浏览产品网站excellent service from start to finish.

Curtains关于此产品的更多评价浏览产品网站Mr Blackmore was very helpful and pleasant.

Loose Covers关于此产品的更多评价浏览产品网站The Plumbs representative was very professional, efficient and friendly. The expected delivery date was spot on, and I am delighted with the result. Most visitors have assumed we have bought a new...阅读更多

Feefo 是如何收集评价的？

谁可以在 Feefo 上发表评价？

我们如何核实评价？

我们如何处理虚假评价？