Feefo 是如何收集评价的？

我们代表与我们合作的企业#独立收集反馈意见。我们的平台只联系经过验证的买家，#因此您可以放心阅读来自顾客的真实评价。

谁可以在 Feefo 上发表评价？

只有被证明购买过产品的顾客才能发表 Feefo 评价。我们通过在完成交易后#直接联系买家来确保这一点。

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我们会将评价与销售或交易进行匹配，#以核实评价是否来自真正购买过产品的顾客。人们只有在购买后才会被邀请撰写评价。

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Feefo 只邀请经过验证的买家提供反馈，#因此可以防止人们发表虚假评价。

Planet Rail 点评 | https://www.feefo.com/reviews/planet-rail 的客户服务点评 | Feefo

显示全部879条点评

Mrs. Czubkowski

Mansfield

1 year ago

购买日期：27/10/2023

Mrs. Czubkowski 就 Planet Rail 说了什么:

First class all the way

I would have no hesitation in recommending Planet Rail to anyone. They were very professional, courteous, friendly and a delight to deal with. Well done Guy and your team

产品评价

Mr. Daynes

Somerset

1 year ago

购买日期：11/10/2023

Mr. Daynes 就 Planet Rail 说了什么:

WYSIWYG

They did just what I asked and showed real skill in managing timetables in a cost-effective way. I shall indeed use them again.

产品评价

Mr. Jennings

Surrey

1 year ago

购买日期：09/06/2023

Mr. Jennings 就 Planet Rail 说了什么:

Excellent efficient service

Plant rail were really efficient and thoughtful in organising our holiday to Venice and our return on the Orient Express. All aspects of the trip, connections and hotels and restaurants were...

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Peter Gould

1 year ago

购买日期：06/07/2023

Peter Gould 就 Planet Rail 说了什么:

We were so pleased with the service that we got from the staff.

Attention to details and we felt that we were treated as important customers. Particularly impressive was the arrangement of water taxis in Venice and transfer of stations in Paris

产品评价

受信赖的顾客

1 year ago

购买日期：26/05/2023

From initial contact to arriving home I can’t fault Planet Rail. We were provided with excellent information and recommendations, but at no point did we feel pressurised into decisions or add-ons. ...

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Mr & Mrs. Williams

1 year ago

购买日期：13/02/2023

Mr & Mrs. Williams 就 Planet Rail 说了什么:

Careful attention to detail and response to all our questions, enabling a smooth and trouble-free. trip. The hotels were chosen with care and were excellent, and any difficulties were anticipated and...

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Mr & Mrs. Bucklow

1 year ago

购买日期：25/08/2021

Mr & Mrs. Bucklow 就 Planet Rail 说了什么:

Best travel company we have ever used - highly recommended

From the very first moment of contact with Planet Rail we received 5 star service and felt confident in their ability to put together the holiday of a lifetime for us. Their attention to detail and...

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Mrs. Maltby

Ferndale, RCT, South Wales

1 year ago

购买日期：02/06/2023

Mrs. Maltby 就 Planet Rail 说了什么:

Spectacular trip on the Orient Express with Planet Rail

The service with Planet Rail was second to none. Everything was planned meticulously, we couldn’t fault a thing. I would definitely recommend Planet Rail to anyone thinking of booking a rail holiday,...

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受信赖的顾客

1 year ago

购买日期：23/10/2023

I am so impressed with the dedication and expertise of the Planet Rail team

I have made my initial booking .I am so impressed by the specialist knowledge provided and have every confidence in this company.I look forward to our holiday and my further connection with such a...

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David

Southampton

1 year ago

购买日期：14/07/2023

David 就 Planet Rail 说了什么:

Well organised and flexible with regard to itinerary. Good choice of hotels and kept us updated about a change of train times. Thank you very much for organising an excellent and unforgettable holiday

产品评价

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关于Planet Rail

Planet Rail specialises in tailor-made First Class rail holidays to Europe and beyond. Perfect holidays are as much about the enchanting journey as the enticing destination that awaits you. We are an independent, family-run business with a responsible approach to travel and a belief in providing the more personal and professional service you deserve. In other words we are committed to doing our very best to tailor-make your train holiday.

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01347 825292

The Hawk Creative Business Park, Hawkhills, Easingwold, North Yorkshire, YO61 3FE, United Kingdom

Feefo Trusted Service Awards

我们的独立奖项旨在表彰提供出色客户服务的顶级品牌。奖项的授予是根据来自其顾客的评分决定的。

什么是 Trusted Service Awards

为什么 Feefo 的评价是值得信赖的？

了解有关 Feefo 的更多信息

Planet Rail 点评

Paris to Venice on the Orient-Express and return by First Class rail该产^品的更^多点^评 (1)浏览产品网站I would have no hesitation in recommending Planet Rail to anyone. They were very professional, courteous, friendly, and gave a five star service . Well done Guy and your team

Strasbourg by First Class rail该产^品的更^多点^评 (2)浏览产品网站We went for he Christmas markets and lights, which were superb. An easy day-trip by train to Colmar was the icing on the gingerbread.

Venice by First Class rail & returning on the Orient-Express该产^品的更^多点^评 (13)浏览产品网站Old fashioned luxury and service. A real treat.

Venice by First Class rail including the Orient-Express该产^品的更^多点^评 (1)浏览产品网站It all went so smoothly almost from doorstep to doorstep.

Venice by First Class rail该产^品的更^多点^评 (34)浏览产品网站This was for us a once in a lifetime and thoroughly memorable experience which exceeded all our expectations.

Rome by First Class rail该产^品的更^多点^评 (11)浏览产品网站As above. Well organised and knowledgeable company.

Feefo 是如何收集评价的？

谁可以在 Feefo 上发表评价？

我们如何核实评价？

我们如何处理虚假评价？