Feefo 是如何收集评价的？

我们代表与我们合作的企业#独立收集反馈意见。我们的平台只联系经过验证的买家，#因此您可以放心阅读来自顾客的真实评价。

谁可以在 Feefo 上发表评价？

只有被证明购买过产品的顾客才能发表 Feefo 评价。我们通过在完成交易后#直接联系买家来确保这一点。

我们如何核实评价？

我们会将评价与销售或交易进行匹配，#以核实评价是否来自真正购买过产品的顾客。人们只有在购买后才会被邀请撰写评价。

我们如何处理虚假评价？

Feefo 只邀请经过验证的买家提供反馈，#因此可以防止人们发表虚假评价。

Planet Rail 点评 | https://www.feefo.com/reviews/planet-rail 的客户服务点评 | Feefo

显示全部879条点评

Mr Brown

1 year ago

购买日期：25/10/2023

Mr Brown 就 Planet Rail 说了什么:

Excellent service and support

Perfect planning and excellent back-up. Hotels were varied and interesting. One 5* hotel in Matera exceptional. Train journeys in Europe, very comfortable (and on time !) Will use Planet Rail again

Carstairs

Dalgety Bay

1 year ago

购买日期：01/09/2023

Carstairs 就 Planet Rail 说了什么:

Great fun, ensured by the usual Planet Rail planning and organisation

They do everything well, from the rail trip bookings and seat reservations, plus offering a choice of hotel to providing guidance on how to get there from each station. This was the fifth rail trip...

阅读全部

产品评价

Dr Viner

Sevenoaks

1 year ago

购买日期：14/08/2023

Dr Viner 就 Planet Rail 说了什么:

Personal service and excellent value

Excellent personalised service when booking our trip. Understood our requirements and took time to build the perfect itinerary. Responded quickly to enquires and were a pleasure to deal with. Our...

阅读全部

产品评价

Mr and Mrs Daynes

Somerset

1 year ago

购买日期：19/12/2023

Mr and Mrs Daynes 就 Planet Rail 说了什么:

Magic!

All the connections worked. The hotels were well selected. I am already contemplating another trip.

产品评价

受信赖的顾客

1 year ago

购买日期：20/12/2022

Perfect

Every thing went perfectly, a truly wonderful trip. We would definitely recommend Planet Rail. So much lovely food, personal service and welcoming people.

受信赖的顾客

1 year ago

购买日期：31/10/2023

Outstanding service. Every aspect superb

Absolutely five star in every aspect. We travelled to Venice by air, travelled from Italy to Paris on The Orient Express and stayed in Paris. An absolutely fabulous trip.

产品评价

Mr and Mrs Brook

Sidcup

1 year ago

购买日期：26/01/2024

Mr and Mrs Brook 就 Planet Rail 说了什么:

Friendly, flexible and efficient

The holiday as described matched or exceeded our expectations in terms of information provided, the quality of the hotel accommodation and travel arrangements. We were able to make a necessary...

阅读全部

产品评价

Mr and Mrs French

1 year ago

购买日期：05/12/2023

Mr and Mrs French 就 Planet Rail 说了什么:

First Class Operator in every respect

A smooth & efficient operator.. They deliver first class travel without a hitch & provided our accommodation in all places to a very high standard. Very pleased with what P/R deliver - we will not...

阅读全部

产品评价

受信赖的顾客

1 year ago

购买日期：06/11/2023

Birthday present for my wife

I contacted Planet Rail as I wanted a special treat for my wife’s 50th birthday. Planet Rail listened to what I wanted to do and put together a fantastic trip that exceeded all our expectations.

产品评价

Mr and Mrs Sharpe

Derbyshire

1 year ago

购买日期：20/02/2023

Mr and Mrs Sharpe 就 Planet Rail 说了什么:

Holiday triumph thanks to Planet Rail

Brilliant! Friendly, professional and very efficient. Their ability to organise every little detail is exemplary.

没有收到评价邀请？

关于Planet Rail

Planet Rail specialises in tailor-made First Class rail holidays to Europe and beyond. Perfect holidays are as much about the enchanting journey as the enticing destination that awaits you. We are an independent, family-run business with a responsible approach to travel and a belief in providing the more personal and professional service you deserve. In other words we are committed to doing our very best to tailor-make your train holiday.

阅读全部

01347 825292

The Hawk Creative Business Park, Hawkhills, Easingwold, North Yorkshire, YO61 3FE, United Kingdom

Feefo Trusted Service Awards

我们的独立奖项旨在表彰提供出色客户服务的顶级品牌。奖项的授予是根据来自其顾客的评分决定的。

什么是 Trusted Service Awards

为什么 Feefo 的评价是值得信赖的？

了解有关 Feefo 的更多信息

Planet Rail 点评

Germany, Austria and Slovakia by First Class rail该产^品的更^多点^评 (1)浏览产品网站Planet Rail met our requests on timings and locations fully.

India's Golden Triangle该产^品的更^多点^评 (2)浏览产品网站Fantastic travel.experience exploring India's Golden Triangle by rail on this personalised trip. Tigers of Ranthambore were definitely one major highlight amongst many. Travel arrangements ran like...阅读全部

Venice by First Class rail该产^品的更^多点^评 (34)浏览产品网站I outlined my requirements. They listened, advised and then produced the holiday I had imagined. I all worked like clockwork. I'll be back!

Lonodn to Venice by air and return to Paris on the VSOE该产^品的更^多点^评 (1)浏览产品网站Superb itinerary and everything went according to plan.

Lake Maggiore by First Class rail该产^品的更^多点^评 (4)浏览产品网站An efficient well run company. The holiday's only flaw was the weather! the rail travel & hotel accommodation (things that Planet Rail could control) were excellent in all aspects. We will not...阅读全部

Venice by air and return on the VSOE该产^品的更^多点^评 (2)浏览产品网站The whole trip was fantastically organised. All transfers worked perfectly. The hotel was wonderful with friendly and efficient staff. The return on the VSOE was a glorious experience and the...阅读全部

Feefo 是如何收集评价的？

谁可以在 Feefo 上发表评价？

我们如何核实评价？

我们如何处理虚假评价？