excellent service Ashley was very helpful she came back to me with the quote for…
excellent service Ashley was very helpful she came back to me with the quote for my landlord insurance which I have taken out with plan. Have also inquired for motor trade insurance due in April.
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受信赖的顾客
12 years ago
quite good
quite good
受信赖的顾客
12 years ago
Good customer service .
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受信赖的顾客
12 years ago
good customer service
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受信赖的顾客
12 years ago
Excellent simple communication clear info easy choice
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受信赖的顾客
12 years ago
V good service v good price this year
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受信赖的顾客
12 years ago
Jonathon was by far the most helpful rep out of all the company's I called.…
Jonathon was by far the most helpful rep out of all the company's I called. You were not the cheapest but got my business because of being so helpful.
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受信赖的顾客
12 years ago
When called over phone response was very good brillent.
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受信赖的顾客
12 years ago
Excellent customer service
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受信赖的顾客
12 years ago
They need to ask all questions, for example is tracker device fitted. Also confirm date…
They need to ask all questions, for example is tracker device fitted. Also confirm date of births for all drivers.
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受信赖的顾客
12 years ago
Most of the staff are very good but some are not ! The not so…
Most of the staff are very good but some are not ! The not so good would perhaps benefit from better training on working over the telephone.
Plan Insurance Brokers
Plan Insurance Brokers
12 years ago
Good morning,
Thank you for your feedback and for renewing with us for another year.
We always deal with any feedback instantly either positive or negative to reward or discipline those involved ensuring we meet our own standards and those expected by all our clients.
Following your conversation with Harry regarding your feedback please accept our apologies and be assured that the relevant departments have been informed to review last year and deal with those concerned appropriately.
We would also like to return the administration fee from your policy
and your card will be credited with that within the next few days.
Kind Regards
Daniel Bryant
Renewals Manager
受信赖的顾客
12 years ago
I have to say that Plan Insurance have been in contact with me very quickly over a negative comment that I left. I should have made clear that my complaint was not over any dealings that occurred this year ( which were carried out in a professional and pleasant manner, well done ) but were a carry over from last years dealings. The prompt manner with which this is being addressed can only inspire confidence
Plan Insurance provides excellent service, expert advice and negotiates low prices on behalf of their clients. To benefit their clients Plan Insurance seeks to modernise and streamline every step in the insurance sales process.
Plan Insurance provides excellent service, expert advice and negotiates low prices on behalf of their clients. To benefit their clients Plan Insurance seeks to modernise and streamline every step in the insurance sales process.
