Advisor was very patient and their prices for chauffeur insurance was most competitive....
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受信赖的顾客
经 Feefo 确认
2 years ago
Assisted to resolve a small issue quickly, would recommend them.
Very helpful when phoning with an issue. Sorted out quickly and was happy to renew with them.
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MR
Mr Rahman
经 Feefo 确认
3 years ago
Mr Rahman 就 Plan Insurance Brokers 说了什么:
Very bad coustomer service.. Send it 4 years but no accepted my no claim bonus
James
Plan Insurance Brokers
3 years ago
Thank you for your feedback regarding the recent service provided to you. We are sorry you feel that we didn’t deliver on this occasion however having investigated your comments, we can confirm that your no claims bonus was accepted but required some additional checks. This is standard procedure to ensure the premium has been calculated correctly based on the information you provided us with.
MR
Mr Rahman
3 years ago
Hapyy happy well done
0
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MS
Mr Shah
经 Feefo 确认
3 years ago
Mr Shah 就 Plan Insurance Brokers 说了什么:
Quick and knowledgeable
Great service
1
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受信赖的顾客
经 Feefo 确认
3 years ago
All good . Great service as always
1
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ML
Mr Lamb
经 Feefo 确认
3 years ago
Mr Lamb 就 Plan Insurance Brokers 说了什么:
Great service again.
Very courteous and professional. All details to hand. Very informative about particular parts of policy. Ben.
1
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MY
Mr Yekta
经 Feefo 确认
3 years ago
Mr Yekta 就 Plan Insurance Brokers 说了什么:
Very helpful and friendly customer service
1
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受信赖的顾客
经 Feefo 确认
3 years ago
5*
Form filling and signing simple
1
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受信赖的顾客
经 Feefo 确认
3 years ago
Super expensive
Very expensuve service, dont hsve much option to choose from. Not at all considerate.
James
Plan Insurance Brokers
2 years ago
Thank you for renewing with Plan. We understand your frustration that the outstanding claim on your policy resulted in your premium increasing. Please rest assured that our team did review your policy against the markets that are currently available. We acknowledge that there are limited insurers offering motor trade insurance in the UK at this time. However we are continually attempting to source alternatives to provide our clients with greater choice. We will also ask our quality and assurance team to review your calls to ensure they met the high standards that we set ourselves.
0
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受信赖的顾客
经 Feefo 确认
3 years ago
Seem less service has always. Highly recommended
Always calls me when needing to renew my insurance.
Very smooth and easy transaction.
Reece is top advisor.
Plan Insurance provides excellent service, expert advice and negotiates low prices on behalf of their clients. To benefit their clients Plan Insurance seeks to modernise and streamline every step in the insurance sales process.
Plan Insurance provides excellent service, expert advice and negotiates low prices on behalf of their clients. To benefit their clients Plan Insurance seeks to modernise and streamline every step in the insurance sales process.
