Feefo 是如何收集评价的？

我们代表与我们合作的企业#独立收集反馈意见。我们的平台只联系经过验证的买家，#因此您可以放心阅读来自顾客的真实评价。

谁可以在 Feefo 上发表评价？

只有被证明购买过产品的顾客才能发表 Feefo 评价。我们通过在完成交易后#直接联系买家来确保这一点。

我们如何核实评价？

我们会将评价与销售或交易进行匹配，#以核实评价是否来自真正购买过产品的顾客。人们只有在购买后才会被邀请撰写评价。

我们如何处理虚假评价？

Feefo 只邀请经过验证的买家提供反馈，#因此可以防止人们发表虚假评价。

Pitchup.com 点评 | https://www.feefo.com/reviews/pitchup-com 的客户服务点评 | Feefo

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受信赖的顾客

11 years ago

购买日期：13/05/2014

Made it so easy and gave us lots of information and choice to choose from.

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受信赖的顾客

11 years ago

购买日期：13/05/2014

Site & owners absolutely great, booking easy and well organized but although I added a…

Site & owners absolutely great, booking easy and well organized but although I added a child on the booking form prior to paying deposit I could not add the age option so when we arrived the child...

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Pitchup.com

11 years ago

Thank you for bringing this issue to our attention. This was a bug occurring in the Firefox browser which we are now fixing. We are sorry for any inconvenience caused and are glad to hear you enjoyed your stay. Pitchup.com

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受信赖的顾客

11 years ago

购买日期：13/05/2014

clear and simple

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受信赖的顾客

11 years ago

购买日期：12/05/2014

Very easy to use. Prompt reply. No problems and would use again

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受信赖的顾客

11 years ago

购买日期：04/05/2014

Good discount on a Haven holiday, efficient service.

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受信赖的顾客

11 years ago

购买日期：10/05/2014

excellent service and good price for a peak rate holiday. will use site again to…

excellent service and good price for a peak rate holiday. will use site again to book main summer holiday. family of four.

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受信赖的顾客

11 years ago

购买日期：13/05/2014

Disappointed, booked a site, money taken, only for the site to contact us to say…

Disappointed, booked a site, money taken, only for the site to contact us to say they had no availability. Plans were made around this booking. We feel there is a lack of communication and bad...

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Pitchup.com

11 years ago

Sorry to hear about this. This campsite joined Pitchup.com this week and had added allocation mistakenly. This has now been corrected and you should have heard from the campsite direct regarding a refund or amendment. Unfortunately it took a little longer for the campsite to realise this error than we had hoped and training has taken place to prevent a recurrence. Apologies for the inconvenience. Pitchup.com

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受信赖的顾客

11 years ago

购买日期：13/05/2014

I booked for an accommodation and subsequently was contacted by the vendor that there was an…

I booked for an accommodation and subsequently was contacted by the vendor that there was an error with pitchup booking. The place and date that I booked had indeed been reserved by another customer.

Pitchup.com

11 years ago

Sorry to hear about this. Campsites manage their own allocation on our website and we were unaware of this double booking. We have suspended the listing while we investigate and will ensure your deposit is refunded. Pitchup.com

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受信赖的顾客

11 years ago

购买日期：13/05/2014

First time I used it very simple to use will use it again

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受信赖的顾客

11 years ago

购买日期：13/05/2014

Makes sorting out places to stay, easy!

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关于Pitchup.com

Book more than 5,300 campsites, glampsites and holiday parks on Pitchup.com. We feature a wealth of outdoor holidays from caravans and lodges to tent pitches and wigwams in 67 countries in Europe, the Americas, Australia and Africa. Based in London, Pitchup.com was founded in 2009 and is regularly featured in the national press. Awards include FT 1000, 1,000 fastest-growing companies in Europe 2018, Deloitte UK Technology Fast 50 2016, 'Places to Stay - Budget' category at the Independent Travel Awards 2015, Best Travel Mobile Strategy / Campaign at the MOMAs 2014, Best UK Travel Site at the British Travel Press Awards 2011 and the Red Bull 'Future 50'.

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