Excellent service when it's running. Good customer service and fairly fast delivery.
Oscar
PharmXtra
4 years ago
Hi Linda,
Thank you for this amazing 5-star review.
Kind Regards
1
分享
受信赖的顾客
经 Feefo 确认
4 years ago
Superb company
Excellent service ive used you for a while now service is always prompt & proffesional,would definitely reccomend y you to friends & family thanks for a proffesional & discreet service..
Oscar
PharmXtra
4 years ago
Hi there,
Thank you for this informative 5-star review.
Kind Regards
0
分享
MI
michael
经 Feefo 确认
4 years ago
michael 就 PharmXtra 说了什么:
Excellent servce
Oscar
PharmXtra
4 years ago
Hi there,
Thank you for this review.
Kind Regards
0
分享
受信赖的顾客
经 Feefo 确认
4 years ago
Shocking
I made a order on Tuesday 13 th 2022 and it says posted with in 48 hrs it’s now Monday 19th and still waiting
Oscar
PharmXtra
4 years ago
Hi there,
Sorry for the delays.
Your order is out for deliver today.
Kind Regards
8
分享
受信赖的顾客
经 Feefo 确认
4 years ago
Medication not received yet
Medication was prescribed and apparently still on its way Royal Mail has not received it from EU Meds yet. Needed those meds and haven't had this problem before with,EU Meds.
Oscar
PharmXtra
4 years ago
Hi,
We have experienced some issues with the tracking numbers. However, this issue has now been resolved, and your tracking numbers will be updated soon. Please allow more time for Royal Mail to activate your tracking number.
Sorry for the inconvenience and thank you for your patience.
Kind Regards
EU Meds
受信赖的顾客
4 years ago
Absolute joke! 3 to 5 days delivery? Blaming Royal Mail. Something clearly wrong with EU Meds now, generic email responses about people's medication just isn't good enough.
My meds were showing online as being shipped from Gibraltor on 9th September...I thought great finally on their way...then they arrived BACK in Gibraltor on 13th September after being "processed" at Heathrow!! So flew from Gibraltor to UK where I live and were received back there??!!
I had even had text to say be delivered 9.30 to 10.30 on 14th..of course didn't arrive.
Now tracking number saying item yet to be received by Royal Mail.
Refund me asap.
受信赖的顾客
4 years ago
Nearly 3 weeks not arrived or been sent for posting yet..I'm guessing as bo one replying when I ask for refund through every way I can then that's £79.99 wasted?
7
分享
受信赖的顾客
经 Feefo 确认
4 years ago
Medication not delivered struggling to speak to customer service
Having ordered previously always got my orders. This time tracking number was wrong and could not get in touch with customer service at all via all contact details.
8
分享
受信赖的顾客
经 Feefo 确认
4 years ago
Order Never Arrived
Order never arrived.
Royal Mail website / tracking info shows that item was never dispatched - even 9 days after EU Meds claimed the item was sent.
Waste of £54.99.
8
分享
MA
Marlene
经 Feefo 确认
4 years ago
Marlene 就 PharmXtra 说了什么:
Ordered on the 9th September still haven’t received it
Ordered on the 9th September still haven’t received it, I emailed but still haven’t had reply that’s why it’s only 3 stars
Oscar
PharmXtra
4 years ago
Hi there,
We are so sorry for the delays. Please be assured your parcel has left our pharmacy and is currently on its way to Royal Mail.
Once Royal Mail has scanned your parcel they will confirm your delivery date and time. Unfortunately until your tracking has updated with Royal Mail, we do not have any further updates at this time.
1
分享
受信赖的顾客
经 Feefo 确认
4 years ago
Not bad
Overall pretty good!
Although Royal Mail tracking said “sender despatching item” for 4 days, I thought that I’d been caught out but after contact my order was sent that day, I understand that theses...
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Oscar
PharmXtra
4 years ago
Hi there,
Thank you for this 5-star review.
Kind Regards
0
分享
AB
Abigail
经 Feefo 确认
4 years ago
Abigail 就 PharmXtra 说了什么:
No product.
It hasn't arrived and the tracking number for royal mail doesn't work. I would like either the product I bought or a refund.
Oscar
PharmXtra
4 years ago
Hi there,
We are so sorry for the delays. Please be assured your parcel has left our pharmacy and is currently on its way to Royal Mail.
Once Royal Mail has scanned your parcel they will confirm your delivery date and time. Unfortunately until your tracking has updated with Royal Mail, we do not have any further updates at this time.
