Peter East Associates 点评

Thank you for the feedback - we take it all really seriously. Firstly regarding the single error you flagged - we have made sure this has been corrected in subsequent versions. There was clearly an error in the printing, which should not have happened and we have reviewed our processes to make sure that can't happen again. Had we known about the issue during the course, we would have also sent out new versions on an urgent delivery. We do understand your point on the slides - I think in part our trainers are trying to get delegates to focus on using the IATA DGR as this is the only item (along with your course workbook) that you will have in the exam, however, we will look at how we can make this course more visual. In terms of timing - it can be an intense course, but we do understand there is a way to approach that sensitively and I'm sorry if it caused any undue stress. As discussed offline, if you need any additional help or have any questions on any elements in the training, please don't hesitate to get in touch. Kind regards, Sam

Thank you so much for sharing this fabulous feedback, Guy. We have worked hard on making this training course precisely as you've described - so really glad to see you recognised it. Thank you again for taking the time to write this, it is hugely appreciated!

Thanks for the feedback Charlie. Great to hear you enjoyed the course - we will take the lighting issue up with the venue!