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British Pet Insurance评论

1,310 /1,309条点评

Stephen Brown

经 Feefo 确认

York

1 year ago

Stephen Brown 就 British Pet Insurance 说了什么:

Great communication

Great communication and straight forward to claim.

Petrina

British Pet Insurance

1 year ago

Thanks for the five-star feedback, it means a lot.

受信赖的顾客

经 Feefo 确认

1 year ago

Good service & helpful

Easy to submit claim, decision & payment in a timely manner.

Petrina

British Pet Insurance

1 year ago

Thanks for the great feedback on our service levels, we aim to please.

Sonia Field

经 Feefo 确认

Harrow

1 year ago

Sonia Field 就 British Pet Insurance 说了什么:

Quick response. Clear information.

Petrina

British Pet Insurance

1 year ago

Many thanks for such a lovely review, our aim is to make things as simple and clear as we can.

受信赖的顾客

经 Feefo 确认

1 year ago

Petrina

British Pet Insurance

1 year ago

We are very sorry to hear that you are unhappy with the outcome of your claim, if you would like to discuss this further, please call us on 01444 708840 or alternatively email us at info@petcover.uk.com

经 Feefo 确认

Mid Glam

1 year ago

LL 就 British Pet Insurance 说了什么:

Good Experience

Took a little longer than I’d hoped to process my claim, but they did keep me informed when I emailed in for updates. And, most importantly, paid the claim!

Petrina

British Pet Insurance

1 year ago

Thanks for taking the time to leave feedback for us. We really appreciate it and are glad you were happy with our service.

受信赖的顾客

经 Feefo 确认

1 year ago

Never again

I am disgusted with the service we got. We called before we took our reptile to the vets, and was told multiple times that we were covered. When it come to the payment for the vet fees they told me...

Petrina

British Pet Insurance

1 year ago

We are sorry to hear you are unhappy with the claim outcome and can see you have already contacted us regarding this, we will be in touch shortly once this has been investigated further.

受信赖的顾客

经 Feefo 确认

1 year ago

Highly Recommend.

Very straightforward and helpful.

James

British Pet Insurance

1 year ago

Thank you so much for taking the time to leave a positive review, we are extremely pleased you were happy with your experience with us :)

受信赖的顾客

经 Feefo 确认

1 year ago

Would highly recommend!

Very useful and polite staff!

James

British Pet Insurance

1 year ago

Thanks for the great feedback on our service levels, we aim to please.

Kim Haile

经 Feefo 确认

Larkhill

1 year ago

Kim Haile 就 British Pet Insurance 说了什么:

Reasonably priced compared to most horse insurance companies, good cover and easy to get a quote

James

British Pet Insurance

1 year ago

Thanks for taking the time to leave feedback, much appreciated.

Laura Attwood

经 Feefo 确认

1 year ago

Laura Attwood 就 British Pet Insurance 说了什么:

Conversations need to be had regarding animal welfare

This company refused to pay out following a heartbreaking emergency euthanasia when our horse had a serious accident in the field. In my opinion, this company needs to seriously consider the welfare...