So far so good, I am a new customer and the service has been of a high standard to date. I requested an alternative payment date and this was dealt with within a 3 minute telephone call. Thanks
Took cover with petplan on April, and was told i would be sent details of the cover, i haven't had anything back. Phoned pet plan last week with same concern, will no info on cover, very poor...
Good value for money, particularly for insuring using multi-pet. Information about insurance plan was clear. However the welcome email only specified one of animals insured which was a little...
They did us proud with our last dog and honoured their commitments with payments when our dog took very ill and need intensive surgery and care, right through to the end 11 years later. Now we have a...
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购买日期:19/05/2013
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经 Feefo 确认
13 years ago
I was very satisfied with the courteous, caring and fast response. Thank you.
I've only had my pup a few months and already had to claim on the insurance. It's been a completely pain free experience! Always a pleasure to deal with on the phone. So glad I continued on with the...
Processed my claim quickly, although did deduct a strange £6ish for "fees owing" - not sure why when the fees were paid by direct debit to the renewal date! However, happy to use them again for my...