As insurance has been in force for less than one week it would not be appropriate to give a poor or excellent rating.Customer service prior to taking the insurance was good, if it had been Poor or...
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购买日期:28/11/2013
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受信赖的顾客
经 Feefo 确认
12 years ago
The person who dealt with me on the phone was very helpful and polite.
very disappointed in recent developments, not had return phone calls I had been promised, 2011 IT error putting me on wrong plan/d.debit, still waiting for prob to be resolved. will not be...
I spoke to two operators on the day I took out the insurance. Both conversations were difficult because both operators had foreign accents and some of what they said I just couldn't understand.
Enquiring about taking out a policy was handled very professionally by the young man on the phone.
When I had to make a claim, it was settled with a direct payment to the vet with no fuss or bother.
购买日期:27/11/2013
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受信赖的顾客
经 Feefo 确认
12 years ago
Very good insurance
购买日期:23/11/2013
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经 Feefo 确认
12 years ago
Was a bit confusing sorting out that extension of the contract