Petplan 点评

The lady dealing with my new application was helpful and committed and called back at a time convenient to me

The website was easy to navigate around,although It did say that i was timed out, so I thought that my application had not been completed, so I was a little confused . I received an e mail confirming...

Very friendly staff

very helpful on phone - explained details of plan and how it differs from other pet insurance - but no pressure to buy

very pleased to have joined Petplan and premium reasonable for level of cover.

Recent experience with my elderly cat - good coverage of onset of serious conditions. Prompt settlement of claims. Have just insured my 2 new cats with Petplan. This was done over the phone with a...

Good at eXplaining va.rious plans

I have been very happy with Petplan's service for my first dog, Chad and I continue to use them now with my new addition, Elsie. The lifetime cover gives reassurance.

Take 4 days to input details of claim in to their system AFTER receiving faxed claim form. Then allow 2 weeks for claim. Hidden timescales that they do not explain in their boast to settle claims in...

The website is easy to use and allows you to fully explore your options before buying. My experience of claims has been really good