Petplan 点评

Easy to use and understand website. More expensive than alot of others but definatly get what you pay for. Friend has had to claim and has no issues at all. Unluck a competitor I used for my previous...

We contacted you regarding pet insurance via the online facility and we had a prompt and clear response to our enquiry. The form was clear and easy to complete online and we received confirmation of...

I spoke to Jodie and she was very patience and helpful

The first time I called I struggled to understand what the guy was saying and he want very patient, It made me end the call early and look elsewhere. I came back to Petplan because a friend of mine...

Everything was fine apart from the fact that I have yet to receive my policy documents and since i have only 14 days to cancel I think this is quite poor

Always very helpful on the telephone and extremely prompt paying out for claims.

The help in selecting the appropriate policy for my two cats was excellent. The cover now offered had not been mentioned when I started insuring my burmese, perhaps it didn't exist at the time (Jan...

I felt I had to cancel but Lorenzo took the time to suggest alternatives, of which I was unaware.

Where advised to use company by my vet, set up was very easy, slightly more expensive than other companies, but highly recommended. :)

Very friendly, helpful and knowledgeable. And she listened which is always a good thing!