I found it trouble free in my last cats fight for her life , I was so upset and stressed but your petplan made the treatment side so much easier
购买日期：28/07/2026
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受信赖的顾客
经 Feefo 确认
28 days ago
The service was good, I didn’t like paying 800.00 extra cost to me when I have paid each month, I am wondering wether to just forget Insurance now.
购买日期：27/07/2026
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受信赖的顾客
经 Feefo 确认
28 days ago
Great service. Unfortunately had to use Petplan a lot but there was never any worry as they took care of everything. Payment was made promptly and they paid the vet direct so I could concentrate on...
Had my Boy, Fyn for 12years.
Obviously the latter years he developed problems, teeth, arthritis, eventually he succumbed to cancer.
Paid in almost 7k over his lifetime. If not more
I don't think i...
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Alison
Petplan
28 days ago
Hi Barry,
Firstly, we're truly sorry for the loss of Fyn. Losing a companion of 12 years is heartbreaking, and we can see how much he meant to you.
We understand your frustration regarding the cost of insurance over Fyn's lifetime, and we appreciate you sharing your honest experience with us. We know that seeing premiums add up can feel disheartening.
Pet insurance is designed to provide peace of mind and help cover unexpected or significant veterinary costs, but we recognise that every customer's experience is different.
We share your concern for animal welfare, and we're committed to keeping our products as accessible and fair as possible. Your feedback is valuable and helps us understand how we can do better for pet owners like you.
Again, our sincere condolences for Fyn. He was clearly very loved.
Thanks, Alison - The Customer Service Team
