Feefo 是如何收集评价的？

我们代表与我们合作的企业#独立收集反馈意见。我们的平台只联系经过验证的买家，#因此您可以放心阅读来自顾客的真实评价。

谁可以在 Feefo 上发表评价？

只有被证明购买过产品的顾客才能发表 Feefo 评价。我们通过在完成交易后#直接联系买家来确保这一点。

我们如何核实评价？

我们会将评价与销售或交易进行匹配，#以核实评价是否来自真正购买过产品的顾客。人们只有在购买后才会被邀请撰写评价。

我们如何处理虚假评价？

Feefo 只邀请经过验证的买家提供反馈，#因此可以防止人们发表虚假评价。

Petplan 点评

https://www.petplan.co.uk/

卓越

服务

4.7

产品

4.6

2,359

283

2,817

过去一年内的条评价

显示全部72,701条点评

Mr Dave Corradine

经 Feefo 确认

5 months ago

Mr Dave Corradine 就 Petplan 说了什么:

Very good

产品评价

购买日期：02/04/2026

Mrs Sheena Dawson

经 Feefo 确认

5 months ago

Mrs Sheena Dawson 就 Petplan 说了什么:

Excellent Service

The service we received was excellent as we had to phone and speak to one of your advisors they were very helpful and efficient.

产品评价

购买日期：01/04/2026

受信赖的顾客

经 Feefo 确认

5 months ago

Very good , helpful, able to answer any questions that I had, which gave me peace of mind that this was the best for my puppy.

购买日期：01/04/2026

Mr Micheal Prendergast

经 Feefo 确认

GBR

5 months ago

Mr Micheal Prendergast 就 Petplan 说了什么:

Not a good experience

I didn’t find the experience very good as for 0ne the person on the other side of the line was from another country and she couldn’t found it difficult to understand me and I found it difficult to...

Rebecca

Petplan

5 months ago

Hi Michael, I'm sorry to hear you aren't satisfied with our sales process. Our prices do change from day to day. If you'd like to discuss this further, please feel free to email social@petplan.co.uk with your policy details. Thanks, Becky - The Petplan Team

购买日期：03/04/2026

受信赖的顾客

经 Feefo 确认

5 months ago