Made a booking, for an express delivery with DHL, they absolutely ignored i
Made a booking, for an express delivery with DHL, they absolutely ignored the fact that was booked as an Express product, to be delivered next day.
They simply delivered Monday, which was after 4...
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KJ
Kamel Jonblat
经 Feefo 确认
2 years ago
Kamel Jonblat 就 Parcelhero 说了什么:
Fast international delivery through Fedex
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受信赖的顾客
经 Feefo 确认
2 years ago
Unreliable for collecting parcels.. Avoid
Combination of parcelhero and parceforce means they won't come to collect the package and then say you weren't in and still charge you.. Maybe drivers are in a rush so they will just drive along if...
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MR
Mohammed rafiq
经 Feefo 确认
2 years ago
Mohammed rafiq 就 Parcelhero 说了什么:
Didn’t turn up for collection
Didn’t turn up for collection
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受信赖的顾客
经 Feefo 确认
2 years ago
Terrible and unresponsive.
Terrible unresponsive
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受信赖的顾客
经 Feefo 确认
2 years ago
TERRIBLE SERVICE! NEVER USE!
WORST SERVICE EVER!
Parcel Heroes has never failed to disappoint us. They charge you for express delivery but ensure the order is delayed by days (happened with us on four three different occasions)....
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受信赖的顾客
经 Feefo 确认
2 years ago
Everything went smoothly although progress notifications wereneeded
Excellent service
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KD
Kim Davies
经 Feefo 确认
2 years ago
Kim Davies 就 Parcelhero 说了什么:
Great service
Excellent, prompt delivery service
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AS
Andrea Scott
经 Feefo 确认
Shrewsbury
2 years ago
Andrea Scott 就 Parcelhero 说了什么:
DO NOT USE PARCELHERO!!!!!!
They failed to deliver my parcel, and then would only refund me the delivery cost and not compensate me for the contents. Customer service was appalling, rude, disrespectful and basically uncaring.
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NB
Nicholas Brazel
经 Feefo 确认
2 years ago
Nicholas Brazel 就 Parcelhero 说了什么:
Avoid!
Terrible experience. First the label failed to generate and the support is not open at the weekend. Then finally got the label and went to the shop to drop off and they wouldn't accept the parcel!
