Hello Audrey,
Thank you for taking the time to leave a review. We appreciate you sharing your feedback with us.
We’re sorry to hear you had a frustrating experience. Furthermore, we always aim to provide helpful and timely support, and we apologize if we fell short. Our team did send the necessary information via email and is always here to assist with any further questions.
Please don’t hesitate to reach out again — we’re happy to help.
Kind regards,
Panasonic Customer Care UK
Panasonic UK
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受信赖的顾客
经 Feefo 确认
11 months ago
Easy to order on line, delivered within the timescale promised, and item well packed and secure
Panasonic Customer Care UK
Panasonic UK
11 months ago
Hello,
Thank you for your wonderful 5-star review. We're delighted to hear about your positive experience. We appreciate you taking the time to share your feedback.
Kind regards,
Panasonic Customer Care UK
Panasonic UK
0
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受信赖的顾客
经 Feefo 确认
11 months ago
Good all round radio
Very pleased by my new radio, delivered quickly in perfect condition. Very good quality sound for a compact size, at a reasonable price and easy to tune in the stations.
Panasonic Customer Care UK
Panasonic UK
11 months ago
Hello,
Thank you for your wonderful review of your new radio. We're thrilled to hear you're pleased with the quick delivery and the radio's condition upon arrival. It's also great to know you're enjoying the sound quality, compact size, and ease of tuning. We appreciate you taking the time to share your positive experience.
Panasonic Customer Care UK
Panasonic UK
0
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JS
jerzy speidel
经 Feefo 确认
Kettering Rothwell
11 months ago
Panasonic Customer Care UK
Panasonic UK
11 months ago
Hello Jerzy,
Thank you for the five-star rating! We're delighted to hear you had a positive experience. We appreciate your feedback.
Kind regards,
Panasonic Customer Care UK
0
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受信赖的顾客
经 Feefo 确认
11 months ago
Very good
Panasonic Customer Care UK
Panasonic UK
11 months ago
Hello,
Thank you for taking the time to leave us a five-star review. We're delighted to hear that you're happy with our service. We truly appreciate your positive feedback.
Kind regards,
Panasonic Customer Care UK
Panasonic UK
0
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SB
Stephen Bull
经 Feefo 确认
Wollaston
11 months ago
Stephen Bull 就 Panasonic UK 说了什么:
Always good products and service with Panasonic.
Panasonic Customer Care UK
Panasonic UK
11 months ago
Hello Stephen,
Thank you for your kind words. We're delighted to hear about your positive experience with our products and services.
Kind regards,
Panasonic Customer Care UK
Panasonic UK
0
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受信赖的顾客
经 Feefo 确认
11 months ago
Panasonic 65" TV.
Everything went right about the order and they were able to answer questions before i ordered.
Was kept up to date with the order on the day of the delivery.
Panasonic Customer Care UK
Panasonic UK
11 months ago
Hello,
Thank you for sharing your feedback about your recent order experience. We're delighted to hear about your positive experience with our team.
Kind regards,
Panasonic Customer Care UK
Panasonic UK
0
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受信赖的顾客
经 Feefo 确认
11 months ago
Brilliant Service
So happy to speak to someone..We for years have had panasonic tvs
Within 5 minutes I was given 100% service
Panasonic Customer Care UK
Panasonic UK
11 months ago
Hello,
Thank you for taking the time to share your feedback with us. We're glad to hear about your experience. We appreciate you contacting us.
Kind regards,
Panasonic Customer Care UK
Panasonic UK
0
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受信赖的顾客
经 Feefo 确认
11 months ago
panasonic bad customer service
I received a faulty product on 4 June. I asked to return the item by phone and with all the chasing them and communication i did not receive a refund until 20 June. They never sounded anything other...
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Panasonic Customer Care UK
Panasonic UK
11 months ago
Dear customer,
Thank you for sharing your experience — we truly appreciate you taking the time to provide feedback. We're glad that the refund was ultimately processed, and we understand how important that resolution is.
We’re really sorry to hear about the delay and the lack of support you experienced from our customer service team. This isn’t the standard we aim to uphold, and your comments will be shared with the appropriate teams to help us improve our responsiveness and customer care.
We do value your trust and hope to have the opportunity to serve you better in the future. If there's anything else we can assist with, please don’t hesitate to reach out.
Kind regards,
Panasonic Customer Care UK
Panasonic UK
0
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受信赖的顾客
经 Feefo 确认
11 months ago
Good product, poor service
The product was fine but the service was very poor. I was unable to correct the delivery address and was passed on to your couriers who I was unable to speak to speak to., it was ansaphone only no...
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Panasonic Customer Care UK
Panasonic UK
11 months ago
Dear customer,
Thank you for your feedback — we're pleased to hear that you’re happy with the product itself and that it met your expectations.
We’re sorry to hear about the frustration you experienced trying to correct your delivery address. Being passed between contacts without the ability to speak to someone directly is understandably disappointing, and we recognize how important clear, responsive support is during delivery issues.
We truly value your input and will be reviewing how we can improve both our communication channels and coordination with delivery partners. We hope to have the chance to offer you a smoother experience next time.
Kind regards,
Panasonic Customer Care UK
Panasonic UK
Panasonic UK was established in 1972. Since then the company has grown substantially and become a leading supplier of consumer and business related electronics products.
Panasonic UK was established in 1972. Since then the company has grown substantially and become a leading supplier of consumer and business related electronics products.