Feefo 是如何收集评价的？

我们代表与我们合作的企业#独立收集反馈意见。我们的平台只联系经过验证的买家，#因此您可以放心阅读来自顾客的真实评价。

谁可以在 Feefo 上发表评价？

只有被证明购买过产品的顾客才能发表 Feefo 评价。我们通过在完成交易后#直接联系买家来确保这一点。

我们如何核实评价？

我们会将评价与销售或交易进行匹配，#以核实评价是否来自真正购买过产品的顾客。人们只有在购买后才会被邀请撰写评价。

我们如何处理虚假评价？

Feefo 只邀请经过验证的买家提供反馈，#因此可以防止人们发表虚假评价。

Paddy Pallin 点评

https://www.paddypallin.com.au/

卓越

Australia's leading supplier of specialist outdoor & travel gear.

服务

4.9

2,768

204

3,031

过去一年内的条评价

显示全部16,210条点评

受信赖的顾客

经 Feefo 确认

4 months ago

Superb Samuel

Was served by Samuel - one word - superb. He was knowledgeable, not pushy in any way and very genuine. I will come back again without doubt.

Store Manager Sydney

Paddy Pallin

4 months ago

Thankyou for the kind review! Samuel is a great person to have on team!

受信赖的顾客

经 Feefo 确认

4 months ago

Good advice

Helped me with my needs for trekking poles

Store Manager Fortitude Valley

Paddy Pallin

4 months ago

Thank you for taking the time to write your feedback on your time in the store with us. Happy adventuring with your new hiking poles!

受信赖的顾客

经 Feefo 确认

4 months ago

Great customer service

Customer service person really took his time to address my requests and answer endless questions. He was systematic in his approach to helping me find the right hiking shoes and made consecutive...

Store Manager Sydney

Paddy Pallin

4 months ago

Thankyou for the great review! It's important to get the right pair of shoes so we are more than happy to help!

受信赖的顾客

经 Feefo 确认

4 months ago

Below Acerage Customer Service

Walked into the store and I wasn't acknowledged or greeted by three of the staff on the floor. Once I waited around for 5 minutes and picked my order, the staff disappeared quickly. Maybe they were...

Paddy Info

Paddy Pallin

4 months ago

I am sorry you were not greeted at the store, and you were click and collect was not prioritised. I will make sure to escalate this to the store that you pick up from and use this to improove the store experience. I am glad you have had a good experience with the online customer service team.

CATHY MCHOLM

经 Feefo 确认

AUS

4 months ago

CATHY MCHOLM 就 Paddy Pallin 说了什么:

Great experience!

As I walked in, I was asked if I needed help and I accepted. Friendly, efficient staff. I got exactly what I came for in a timely manner.

Neil Teasdale

Paddy Pallin

3 months ago

Thanks Cathy, glad you enjoyed your time in store. Hope to see you again soon.

受信赖的顾客

经 Feefo 确认

4 months ago

hiking boots - great service

Store Manager Melbourne

Paddy Pallin

4 months ago

Thank you for taking time to leave feedback. Great to hear that you had a positive experience in the store. Happy adventuring!

Karina K

经 Feefo 确认

AUS

4 months ago

Karina K 就 Paddy Pallin 说了什么:

Friendly & knowledgable

The girl that helped me pick the waterproof ankle gaiters was friendly, knowledgeable, patient. The packaging was annoying to have to unwrap but she was happy to do so, such that I could try these...

Store Manager Sydney

Paddy Pallin

4 months ago

Thankyou for the nice review, we are always glad to be able to help!

受信赖的顾客

经 Feefo 确认

4 months ago

Helpful staff

Staff know their products and are always helpful

Store Manager Hobart

Paddy Pallin

4 months ago

Thank you for your kind feedback, Sarah. Best wishes for your adventures! Cheers, Evan.

受信赖的顾客

经 Feefo 确认

4 months ago

Friendly and helpful

STEVEN LAMB

经 Feefo 确认

AUS

4 months ago

STEVEN LAMB 就 Paddy Pallin 说了什么:

Super Service

Service was fantastic, very helpful, great advice, great reference.

Paddy Info

Paddy Pallin

4 months ago

Thanks for the positive review. Happy adventuring!

没有收到评价邀请？

Feefo Trusted Service Awards

我们的独立奖项旨在表彰提供出色客户服务的顶级品牌。奖项的授予是根据来自其顾客的评分决定的。

什么是 Trusted Service Awards

为什么 Feefo 的评价是值得信赖的？

了解有关 Feefo 的更多信息