Paddy Pallin 点评

thank you very much for your feedback we greatly appreciate all our customer feedback. I am really sorry to hear that the product you ordered was damaged. Did you contact us in regards to this at the item of receiving the order? We would have provided a free return address and happily sent you our a band new damage free jacket. Best Regards, The Paddy Pallin team

Hi there thank you very much for feedback, we greatly appreciate all our customer feedback. Firstly let me apologies for you being in anyway out of pocket. When/if there is a error made by Paddy Pallin in regards to an order we always provide customer with a free return address so you do not have to pay for postage back. If the customer is returning a items due to not wanting it or to exchange, the customer pay to send the item back and we pay to resend the new item back out to the customer. If you could email or send us a copy of the post receipt we would be happy to reimburse you the $50.00 you had to pay for sending the items back to us due to our error. Best Regards, The Paddy Pallin team

thank you very much for your feedback. We gratefully appreciate all our customer feedback. That is indeed the hardest thing about online shopping, knowing if the items is going to fit and feel good. For future purchases we do offer a 14 days full refund and 30 days exchange policy* (*this is subject to the terms and condition on our website) Best Regards, The Paddy Pallin team

thank you very much for your feedback we gratefully appreciate all our customer feedback. Once you purchases a membership you are instantly able to take advantage of getting your membership discount. We have asked the website admin team to make this more clear on our website. Also do note that the 10% membership discount does not apply to items already on sale, only to full priced items. Best Regards, The Paddy Pallin team