Australia's leading supplier of specialist outdoor & travel gear.
服务
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过去一年内的 条评价
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受信赖的顾客
11 years ago
overall great experience - items arrive quickly. shopping cart was a bit confusing -- i…
overall great experience - items arrive quickly. shopping cart was a bit confusing -- i wanted 2 pairs of knickers, but you didnt have that many in stock, except when i clicked 'add to cart' it...
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受信赖的顾客
11 years ago
Transaction process was easy, but I haven't received anything? Had to enter delivery details, but…
Transaction process was easy, but I haven't received anything? Had to enter delivery details, but have not received a new membership card...am I supposed to?
Paddy Pallin
Paddy Pallin
11 years ago
thanks for your feedback. sorry for any confusion here regarding your membership. For all renewals of membership, your details get updated in our system but your card does not require replacing, so please keep your Club card as this is still current. If you have lost your card or require a new one we are happy to send one out, please just contact our Customer Service team on 1300 654 259.
Best Regards,
The Paddy Pallin team
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受信赖的顾客
11 years ago
Amazing product range but expensive
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受信赖的顾客
11 years ago
Packaging of goods was poor. Items were loose and flopping about in the couriers bag.…
Packaging of goods was poor. Items were loose and flopping about in the couriers bag. No attempt to bundle the goods, wrap some bubble wrap to protect from damage. Items could have been easily...
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Paddy Pallin
Paddy Pallin
11 years ago
Thanks for your review. We value every customer that we deal with,and I would like to say first of all that we do try to ensure that all our customers orders are packaged in an appropriate method, so as to protect the goods, as if items are damaged in transit, it falls back onto us as you can imagine. I would like to offer you that we would be happy to send you a reply paid address and you can send us back the goods free of charge and we will gladly replace all of them. We have, since your feedback, taken further steps to implement better packaging of goods in protective wrap or similar, as required. If you would like to discuss your purchase and concerns further, please call us on 1300 654 259.
Best Regards,
The Paddy Pallin team
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受信赖的顾客
11 years ago
I was sent the wrong item, but this was corrected in record time (although I had…
I was sent the wrong item, but this was corrected in record time (although I had to repackage the return item and post it myself, which was inconvenient). The response to this error was, however,...
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受信赖的顾客
11 years ago
I ordered online out of business hours on the weekend, and took the store pick up…
I ordered online out of business hours on the weekend, and took the store pick up option. I got a phone call about 30 minutes after opening on Monday morning that it was ready to pick up- I was very...
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受信赖的顾客
11 years ago
Great service on the net with a fast delivery
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受信赖的顾客
11 years ago
my wife and I have found the range of travel clothing very limited over the…
my wife and I have found the range of travel clothing very limited over the past couple of years and have ended up sourcing our clothing elsewhere
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受信赖的顾客
11 years ago
Arrived as described on time. Thank you great service!
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受信赖的顾客
11 years ago
I find your online service excellent. I travelled to Melb. CBD for some guidance when purchasing…
I find your online service excellent. I travelled to Melb. CBD for some guidance when purchasing my Salomon boots but was advised they didn't have my size in stock and I best try Hawthorn. As I had...
As Australia's leading supplier of specialist outdoor & travel gear, Paddy Pallin has everything you need for your next outdoor adventure! Buy online now!
As Australia's leading supplier of specialist outdoor & travel gear, Paddy Pallin has everything you need for your next outdoor adventure! Buy online now!