Feefo 是如何收集评价的？

我们代表与我们合作的企业#独立收集反馈意见。我们的平台只联系经过验证的买家，#因此您可以放心阅读来自顾客的真实评价。

谁可以在 Feefo 上发表评价？

只有被证明购买过产品的顾客才能发表 Feefo 评价。我们通过在完成交易后#直接联系买家来确保这一点。

我们如何核实评价？

我们会将评价与销售或交易进行匹配，#以核实评价是否来自真正购买过产品的顾客。人们只有在购买后才会被邀请撰写评价。

我们如何处理虚假评价？

Feefo 只邀请经过验证的买家提供反馈，#因此可以防止人们发表虚假评价。

OverBoard 点评 | {{merchantUrl}} 的客户服务点评 | Feefo

显示全部1,748条点评

Neil Hooper

经 Feefo 确认

GBR

6 months ago

Neil Hooper 就 OverBoard 说了什么:

Sizing on these bags is blatantly false

No acknowledgement that there was an error in their marketing and that the sizes stated were blatantly wrong (i have video proof which should go on youtube to warn prospective buyers) No feedback...

产品评价

购买日期：12/04/2025

受信赖的顾客

经 Feefo 确认

7 months ago

Quality products, Quality service!

Great ‘live chat’ support prior to purchase - prompt and helpful feedback to assist in decision making. Parcel well packaged and arrived quickly.

Luke

OverBoard

7 months ago

Thank you so much for your wonderful review! We’re really glad to hear that our live chat support was helpful and that your parcel arrived quickly and well packaged. It’s great to know we could make your decision and experience smooth from start to finish. If you need anything else, we’re always here to help!

产品评价

购买日期：30/11/2025

James Atchison

经 Feefo 确认

GBR

7 months ago

James Atchison 就 OverBoard 说了什么:

Very good

The order was easy, the delivery on time. We had a query about the product, rang the customer service and received a prompt and satisfying reply by an agent rather than an AI. Great!

Luke

OverBoard

7 months ago

Thank you for your fantastic review! We’re glad to hear that your order was easy, arrived on time, and that our customer service team could provide a prompt and helpful response. It’s wonderful to know that speaking with a real agent made a difference — we really appreciate your feedback!

产品评价

购买日期：29/11/2025

受信赖的顾客

经 Feefo 确认

7 months ago

Overboard great Customer Service

First class, one courier messed up, so I contacted customer services, and they were superb. Everything was resolved by using another courier, and I was kept informed along the way.

Luke

OverBoard

7 months ago

Thank you for your kind review! We’re sorry to hear there was an issue with the original courier, but we’re delighted our customer service team could step in and get everything resolved quickly for you. Your patience and understanding are truly appreciated, and we’re glad you were kept informed throughout the process. If you need anything else, we’re always here to help!

产品评价

购买日期：30/11/2025

Jim

经 Feefo 确认

GBR

7 months ago

Jim 就 OverBoard 说了什么:

Overboard service is very good

Easy and straight forward to buy from, Plenty of info about the purchase and delivery. No issues with the packaging or delivery time, couple of days and the package arrived.

Luke

OverBoard

7 months ago

Thank you for taking the time to leave such a great review! We’re delighted to hear that the buying process was easy and straightforward, and that you received plenty of information along the way. It’s wonderful to know your order arrived on time and well-packaged. If there’s ever anything else you need, we’re always here to help!

产品评价

购买日期：30/11/2025

受信赖的顾客

经 Feefo 确认

7 months ago

Quick and efficient with great selection of products. I have used many of their products and haven't found a fault in any of them. Would certainly recommend their products.

Luke

OverBoard

7 months ago

Thank you so much for your wonderful review! We’re delighted to hear you’ve found our service quick and efficient, and that you’re enjoying our product range. It means a lot to know you’ve used many of our items and have been pleased every time. Your recommendation is truly appreciated — thank you for your support!

产品评价

购买日期：30/11/2025

Ian Mansfield

经 Feefo 确认

GBR

7 months ago

Ian Mansfield 就 OverBoard 说了什么:

Overboard Black Friday sale superb!

Excellent at the point of sale where I collected my purchase

产品评价

购买日期：29/11/2025

Alan Frederick

经 Feefo 确认

GBR

7 months ago

Alan Frederick 就 OverBoard 说了什么:

Good quality product with good service

The order went through without any problems and the item was promptly delivered in perfect condition to my home address 🙂

Luke

OverBoard

7 months ago

Thank you for your lovely review! We’re so pleased to hear your order went through smoothly and that your item arrived quickly and in perfect condition. Your satisfaction means a lot to us. If you ever need anything else, we’re always happy to help!

产品评价

购买日期：22/11/2025

受信赖的顾客

经 Feefo 确认

7 months ago

I wasn't sure about my order delivery date , I emailed and got a very prompt response

购买日期：25/11/2025

John Thomson

经 Feefo 确认

7 months ago

产品评价

购买日期：25/11/2025

没有收到评价邀请？

NEW Classic Waterproof Duffel Bag - 40 Litres

Pro-Light Waterproof Waist Pack - 2 Litres

查看所有媒体 (43)

Feefo Trusted Service Awards

我们的独立奖项旨在表彰提供出色客户服务的顶级品牌。奖项的授予是根据来自其顾客的评分决定的。

什么是 Trusted Service Awards

为什么 Feefo 的评价是值得信赖的？

了解有关 Feefo 的更多信息

OverBoard 点评

Original Waterproof Backpack - 20 Litres该产^品的更^多点^评 (87)浏览产品网站Excellent quality product, prompt service from company. Not yet tested its waterproof technology but love the quality feel and design.

Backpack Tidy - Large 15"该产^品的更^多点^评 (61)浏览产品网站Great quality. Does fit inside the 20l backpack but makes it difficult to roll bag closure further down.

Classic Explorer Waterproof Backpack - 45 Litres该产^品的更^多点^评 (10)浏览产品网站I have bought this item as a Christmas present for my daughter. She has always had overboard rucksacks , they last a long time and are suitable for adventure holiday as well as hand luggage on planes.

Backpack Tidy - Medium 14"该产^品的更^多点^评 (99)浏览产品网站Fits simply into the backpack with velcro pads, no straps needed. Keeps small items tidy, and your tablet or laptop safe in the padded pouch.

Classic Waterproof Backpack - 20 Litres该产^品的更^多点^评 (109)浏览产品网站Well made, lightweight, good design, & totally waterproof, comfortable to wear.

Pro-Light Waterproof Waist Pack - 2 Litres该产^品的更^多点^评 (49)浏览产品网站Great design, waterproof. Very handy to use.

Weatherproof Dry Pouch该产^品的更^多点^评 (32)浏览产品网站Seems to be good quality materials so far, I've only been using it for a few weeks on my walk to and from work, and there's plenty of space, in the 30lt version. Shoulder straps are comfortable and...阅读更多

Weatherproof Dry Pouch该产^品的更^多点^评 (32)浏览产品网站Seems good quality materials so far, only just received them. To be honest I need slightly larger ones for my stuff., They are small, I bought 3 to organise my dry bag daily carry, but they easily...阅读更多

Weatherproof Dry Pouch该产^品的更^多点^评 (32)浏览产品网站Seems good quality materials so far, only just received them. To be honest I need slightly larger ones for my stuff., They are small, I bought 3 to organise my dry bag daily carry, but they easily...阅读更多

Pro-Sports Waterproof Backpack - 30 Litres该产^品的更^多点^评 (71)浏览产品网站Well designed with good quality materials and plenty of features. Very pleased with the backpack in terms of appearance and performance. Very good capacity. Cant fault it.

Dry Bag Multipack Divider Set 3L + 6L + 8L该产^品的更^多点^评 (15)浏览产品网站Top quality gear. Plenty of different sizes for all requirements. Simple and practical.

Classic Waterproof Duffel Bag - 40 Litres该产^品的更^多点^评 (32)浏览产品网站Nice bag, collected it from Overboard. Nice to talk to.

Waterproof Phone Case - Large该产^品的更^多点^评 (192)浏览产品网站The pouch seems to be big enough to hold most of the popular smartphone makes, and remained perfectly watertight when I tested it at home. The phone also seems to operate ok whilst inside. The only...阅读更多

Multipurpose Waterproof Case - Medium该产^品的更^多点^评 (16)浏览产品网站

Feefo 是如何收集评价的？

谁可以在 Feefo 上发表评价？

我们如何核实评价？

我们如何处理虚假评价？