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Outbacker Insurance 点评

已评价
卓越
服务
4.9
/5
产品
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5

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2

1

62

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65

过去一年内的 条评价

显示全部991条点评
受信赖的顾客
4 months ago
购买日期:10/01/2025
Refund
Anca was very helpful, fast and efficient when helping me with my request to refund the remainder of my policy, as my trip had to end early
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受信赖的顾客
4 months ago
购买日期:25/03/2025
Excellent customer service
Bradley was excellent. I couldn’t amend the policy in the way I wanted online so called customer service and Bradley managed to provide the policy I needed, signed me up to the loyalty club and saved...

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Social Media Team
Outbacker Insurance
4 months ago
Thank you for reviewing our services, we’ll pass your feedback onto Bradley to let him know you are happy with the service he provided. Feedback from customers such as you is what allows our team to improve and provide the best possible service to our customers. As part of our mission to make sure we provide the best value and service to our customers we invest heavily in our loyalty club to provide extra benefits to our customers and I wanted to take this time to remind you what is available to you. Our club is about rewarding those who purchase from us, it’s totally free to you and doesn’t expire, so you are free to use the benefits regardless if you purchase again from us. The benefits include: Discounts on over 400 U.K. brands (including big names such as Samsung, Curry’s, Cineworld, Odeon, Waitrose, Sainsbury’s, Tesco etc). Free to enter monthly prize draws including prizes from a free coffee at Costa to a free holiday for a family. Up to 20% off any insurance you take directly from us. Already a member? We hope you are enjoying the benefits of the club and, we wanted to remind you that you can invite friends to the club, they will get 15% off any policy they buy from us and, immediate access to the club benefits! You can access the club at https://www.outbackerinsurance.com/club/
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受信赖的顾客
5 months ago
购买日期:04/03/2025
Excellent service
Nicky gave me very helpful advice over the phone, looking into my query and explained the options available to me. Very friendly and resolved my issue quickly! Thank you very much.
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Social Media Team
Outbacker Insurance
5 months ago
Thank you for reviewing our services, we’ll pass your feedback onto the agent to let them know you are happy with the service they provided. I also wanted to thank you on behalf of Outbacker for taking the time out of your day to leave feedback. Feedback from customers such as you is what allows our team to improve and provide the best possible service to our customers.
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IT
Isabelle Thorpe
Northampton
5 months ago
购买日期:23/12/2024
Isabelle Thorpe 就 Outbacker Insurance 说了什么:
Great customer service
Very quick to resolve queries & great customer service
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受信赖的顾客
5 months ago
购买日期:13/02/2025
Anca was very helpful and timely.
Anca was very quick to respond and very helpful in getting my issue resolved almost immediately.
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Social Media Team
Outbacker Insurance
5 months ago
Thank you for reviewing our services, we’ll pass your feedback onto Anca to let her know you are happy with the service she provided. Feedback from customers such as you is what allows our team to improve and provide the best possible service to our customers. As part of our mission to make sure we provide the best value and service to our customers we invest heavily in our loyalty club to provide extra benefits to our customers and I wanted to take this time to remind you what is available to you. Our club is about rewarding those who purchase from us, it’s totally free to you and doesn’t expire, so you are free to use the benefits regardless if you purchase again from us. The benefits include: Discounts on over 400 U.K. brands (including big names such as Samsung, Curry’s, Cineworld, Odeon, Waitrose, Sainsbury’s, Tesco etc). Free to enter monthly prize draws including prizes from a free coffee at Costa to a free holiday for a family. Up to 20% off any insurance you take directly from us. Already a member? We hope you are enjoying the benefits of the club and, we wanted to remind you that you can invite friends to the club, they will get 15% off any policy they buy from us and, immediate access to the club benefits! You can access the club at https://www.outbackerinsurance.com/club/
0
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JV
Jak Velinsky
5 months ago
购买日期:08/11/2024
Jak Velinsky 就 Outbacker Insurance 说了什么:
Good
She was lovely and helpful
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HP
Hector Pethybridge
London
5 months ago
购买日期:17/02/2025
Hector Pethybridge 就 Outbacker Insurance 说了什么:
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JD
Jay Dhokia
5 months ago
购买日期:09/02/2025
Jay Dhokia 就 Outbacker Insurance 说了什么:
Very detailed and responsive. Emailed Libby.
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Social Media Team
Outbacker Insurance
5 months ago
Thank you for reviewing our services, we’ll pass your feedback onto the agent to let them know you are happy with the service they provided! I also wanted to thank you on behalf of Outbacker for taking the time out of your day to leave feedback. Feedback from customers such as you is what allows our team to improve and provide the best possible service to our customers.
0
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受信赖的顾客
5 months ago
购买日期:13/02/2025
Great service
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RS
Rohan Shearman
Bedfordshire
5 months ago
购买日期:04/02/2025
Rohan Shearman 就 Outbacker Insurance 说了什么:
Best insurance for backpackers
As someone who is about to embark on a 3-4 month backpacking trip with my friends during my gap year I wanted the best insurance available to give me (and my family) peace of mind whilst away. Having...

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关于Outbacker Insurance
Our Outbacker product range has been designed to reduce the price of travel insurance without cutting down on the cover. We do this by not accepting travellers over the age of thirty-nine. You wont have to subsidise the premiums of those who may be more of a risk as you do on some other policies. (the elderly don't subsidise your motor premiums, why should you subsidise their travel!) In addition we do not have the high costs of a call centre; our policies are only available direct, online, meaning we can pass these savings on to you.
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Kings Court, London Road, Stevenage, Hertfordshire, SG1 2NG, United Kingdom
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Feefo Trusted Service Awards

我们的独立奖项旨在表彰提供出色客户服务的顶级品牌。奖项的授予是根据来自其顾客的评分决定的。

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关于Outbacker Insurance
Our Outbacker product range has been designed to reduce the price of travel insurance without cutting down on the cover. We do this by not accepting travellers over the age of thirty-nine. You wont have to subsidise the premiums of those who may be more of a risk as you do on some other policies. (the elderly don't subsidise your motor premiums, why should you subsidise their travel!) In addition we do not have the high costs of a call centre; our policies are only available direct, online, meaning we can pass these savings on to you.