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Össur 点评 | https://www.feefo.com/reviews/ossur 的客户服务点评 | Feefo

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受信赖的顾客

9 years ago

购买日期：15/01/2015

Perfect

Easy to order

产品评价

Trusted Customer

exeter

9 years ago

购买日期：28/07/2015

Trusted Customer 就 Össur 说了什么:

Excellent service very good ankle support

产品评价

Trusted Customer

9 years ago

购买日期：31/01/2015

Trusted Customer 就 Össur 说了什么:

Good Service, Poor Product

Customer Service was very good, sorting a change in size quickly and efficiently

产品评价

Michael

Össur

9 years ago

Hi Steve, I am sorry to hear you are not happy with the product. We take product feedback very seriously and I hope we can rectify the issue. Please contact us on ukinfo@ossur.com as I am more than happy for you to return this item. Alternatively, we could arrange to send you another product to see if the results are any different if you can advise where/when the discomfort arose and what purpose you were using the brace for in order for us to find an alternative. Many thanks and apologies for any inconvenience caused.

受信赖的顾客

9 years ago

购买日期：22/02/2015

Excellent

Michael

Össur

9 years ago

Hi John, Thank you for your feedback. We take customer service very seriously and comments such as this are always nice to hear. Please do not hesitate to contact us should there be anything else we can do to help. Many thanks.

产品评价

Trusted Customer

edinburgh

9 years ago

购买日期：18/05/2015

Trusted Customer 就 Össur 说了什么:

service as it should be!!

first class and so helpful!!

Michael

Össur

9 years ago

Hello Thank you for your feedback, it is very nice to hear our service called 'First Class' and our products as excellent. I am very happy you had a good experience with us. Many Thanks

产品评价

Trusted Customer

9 years ago

购买日期：20/07/2015

Trusted Customer 就 Össur 说了什么:

Quick despatch

Michael

Össur

9 years ago

Hi James, Thank you for your feedback. I am glad to hear you were happy with the despatch speed. If there is anything else we can do to help, please do not hesitate to contact us. Many thanks

产品评价

Trusted Customer

Norwich

9 years ago

购买日期：02/07/2015

Trusted Customer 就 Össur 说了什么:

Always great service

Michael

Össur

9 years ago

Hi Matthew, Thank you so much for your feedback. It is always nice to hear from a satisfied customer. If there is anything else we can do to help, please do not hesitate to contact us. Many thanks.

产品评价

受信赖的顾客

9 years ago

购买日期：25/01/2015

Knee Straps

Prompt and efficient

产品评价

受信赖的顾客

9 years ago

购买日期：13/02/2015

Orthopedic Offloader Knee Brace

I was prescribed this product through my local health service. The wrong size came through initially but this was easily remedied and also a softer gel pad supplied which has reduced chaffing on my...

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Michael

Össur

9 years ago

Hi Graham, I am pleased to hear that we were able to rectify the error in size and provide you with the correct product. Apologies for any inconvenience caused at the time. If there is anything else we can do to help, please do not hesitate to contact us. Many thanks

Trusted Customer

South Ockendon

9 years ago

购买日期：28/03/2015

Trusted Customer 就 Össur 说了什么:

Now poor quality, was good quality.

Ossur used to sell quality items they now sell rubbish under the same item number.

产品评价

Michael

Össur

9 years ago

Hi Len, I am sorry to hear that you did not like your new brace. We take product feedback very seriously and I would like to look into this further for you. If you could contact ukinfo@ossur.com with details regarding what has changed, I am happy to process a return/refund for this. The information has been fed into our product management team. Thank you for the feedback, it is important for us to know where we can improve. Many thanks

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关于Össur

The Össur Webshop offers a range of orthotic solutions online, building on the global reputation of Össur as a leading manufacturer and distributer of non-invasive solutions. The Webshop is the only retail avenue provided by the business, offering a range of braces and supports to the general public.

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08450 064 040

Unit No. 1, S:Park, Hamilton Road, Stockport, Greater Manchester, SK1 2AE, United Kingdom

为什么 Feefo 的评价是值得信赖的？

Össur 点评

BioSkin® Standard Knee Support without Straps该产^品的更^多点^评 (2)浏览产品网站Exactly what i needed and very good quality of product.

Form Fit® Ankle Support该产^品的更^多点^评 (2)浏览产品网站Excellent product gives very good support for the ankle

Foam Cervical Collar Neck Brace该产^品的更^多点^评 (1)浏览产品网站

Elastic Thumb Spica该产^品的更^多点^评 (2)浏览产品网站this was a replacement for an NHS supplied product and is EXCELLENT.

CTi® Motocross Kit该产^品的更^多点^评 (1)浏览产品网站Easy to apply, doesn't cover the whole knee - leaves the top exposed.

Foot-Up® Spare Inlay for Drop Foot该产^品的更^多点^评 (16)浏览产品网站Great to have them pre fitted in several pairs of shoes.

BioSkin® Standard Knee Support with Straps该产^品的更^多点^评 (4)浏览产品网站Great knee supports which are light and comfortable and easy to adjust.

BioSkin® Hinged Knee Support该产^品的更^多点^评 (2)浏览产品网站The first one I bought was good quality the second one (the same part number) is absolutely rubbish. Will not be buying from them again.

Feefo 是如何收集评价的？

谁可以在 Feefo 上发表评价？

我们如何核实评价？

我们如何处理虚假评价？