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Online Tank Store. 点评

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卓越

Supplier of Quality, UK-Manufactured Plastic Products

服务
4.7
/5

5

4

3

2

1

55

4

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63

过去一年内的 条评价

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Sean Eaton
Colchester
5 months ago
购买日期:08/02/2025
Sean Eaton 就 Online Tank Store. 说了什么:
Excellent service from the Online Tank Store, the courier was terrible, but I gave OTS a call and the they sorted everything out. The tanks themselves are well made and perfect for my camper...

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受信赖的顾客
5 months ago
购买日期:08/02/2025
thank vent
Thank you, the lad who fitted the tank missed it, out easy fit
受信赖的顾客
5 months ago
购买日期:16/01/2025
Very easy to deal with great customer care
Excellent service and product’s great customer service
RY
Roland Youngs
Auchterarder
5 months ago
购买日期:16/01/2025
Roland Youngs 就 Online Tank Store. 说了什么:
Nice people to deal with but not so great product support
Seemed nice people to talk to but had no say over delivery costs as these tanks were sent direct from the manufacturer.
SI
Simon
Bexhill
6 months ago
购买日期:09/01/2025
Simon 就 Online Tank Store. 说了什么:
Excellent Service
Brilliant service and fast delivery. Definitely use this company again.
AE
Andy Essex
Exeter
6 months ago
购买日期:08/01/2025
Andy Essex 就 Online Tank Store. 说了什么:
Excellent service throughout the entire process.
受信赖的顾客
6 months ago
购买日期:18/12/2024
Very expensive postage costs £27 and very poor service
I know it’s been Xmas but purchased on the 18th Dec paid £27 for postage and now it’s the 4th Jan and haven’t received any communication or my order, this revoew request has come before my order has...

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Online Tank Store
Online Tank Store.
6 months ago
Thanks for taking the time to leave us feedback. We appreciate that delays over the Christmas period are frustrating. In this instance, your order was received on the evening of the 18th December for which an 'Order Confirmation' email was sent to the provided email address. Another email was then sent on the 20th confirming that dispatch would be on the 2nd January 2024. It appears you may not be receiving our emails so there are a number of checks you can do; it may be worth checking your junk inbox as they may have disappeared into there. Alternatively, please check the email address that was entered at the checkout page for any typos as this can also be the case.These products are shipped very quickly in normal circumstances (the items are sent on a next working day service once dispatched as standard). Our postage cost for this item is governed by the manufacturer as this particular product is sent direct from them, in this instance. In this case, the dispatch period was longer due to the annual Christmas Break where all of our manufacturers 'shut down'. This is the only time all year that they do so and we put up a store notice on the website to advise of this. This is also why the individual dispatch date emails are sent. We hope this helps but please get in touch with our Customer Services Team and we will be more than happy to help further. We take a lot of pride in our Customer Service and will do all we can to support our customers.
受信赖的顾客
6 months ago
购买日期:12/12/2024
Good communication and fast delivery 👍
BN
Barry O'neill
7 months ago
购买日期:01/12/2024
Barry O'neill 就 Online Tank Store. 说了什么:
Not the best service
Was told to clean the tank, not the service I would expect providing the delivery fee etc
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Online Tank Store
Online Tank Store.
6 months ago
Thank you for taking the time to leave us feedback and sorry this was how you felt. It was unfortunate that in this instance, the couriers were rough with the parcel, ignoring the 'Do not drag' tape specified by the manufacturer which meant that the tank arrived scuffed. For this, we apologised on their behalf and sought advice from the manufacturer in regards to the tank. They advised that feedback had been sent to the courier and the pictures of the scuffs were reviewed by the Quality Team. It was advised that the marks were superficial and would wash out with warm soapy water. We also offered a goodwill refund due to the issues that were experienced but have since not heard back. We are always more than happy to help and we would not wish for anyone to feel unhappy with our service. We also hope that from our other reviews, it is clear that we try and do all we can to help our customers. Please get back in touch and we will be more than happy to discuss further.
PL
Peter Lucas
Southampton
7 months ago
购买日期:30/11/2024
Peter Lucas 就 Online Tank Store. 说了什么:
Water storage
Excellent, good product and helpful service
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Online Tank Store
Online Tank Store.
6 months ago
Thank you for taking the time to leave us a review - it is much appreciated! We are pleased the product and service met your expectations!
关于Online Tank Store.
Supplier of Quality, UK-Manufactured Plastic Products specialising in Water Storage Tanks and Agricultural Plastic Products including Calf Feeders, ATV Storage and Milk Trolleys. Oil and Fuel Storage, Sewage Treatment and Waste, Equestrian Products. Quality products - Quick delivery- Friendly Expert help & advice - Bulk discounts - Secure Payments Online - Pay In Three Installments Interest Free
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Unit 11, Horn Park Quarry, Broadwindsor Road, Beaminster, Dorset, DT8 3PT, United Kingdom
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关于Online Tank Store.
Supplier of Quality, UK-Manufactured Plastic Products specialising in Water Storage Tanks and Agricultural Plastic Products including Calf Feeders, ATV Storage and Milk Trolleys. Oil and Fuel Storage, Sewage Treatment and Waste, Equestrian Products. Quality products - Quick delivery- Friendly Expert help & advice - Bulk discounts - Secure Payments Online - Pay In Three Installments Interest Free