Feefo 是如何收集评价的？

我们代表与我们合作的企业#独立收集反馈意见。我们的平台只联系经过验证的买家，#因此您可以放心阅读来自顾客的真实评价。

谁可以在 Feefo 上发表评价？

只有被证明购买过产品的顾客才能发表 Feefo 评价。我们通过在完成交易后#直接联系买家来确保这一点。

我们如何核实评价？

我们会将评价与销售或交易进行匹配，#以核实评价是否来自真正购买过产品的顾客。人们只有在购买后才会被邀请撰写评价。

我们如何处理虚假评价？

Feefo 只邀请经过验证的买家提供反馈，#因此可以防止人们发表虚假评价。

Online Carpets 点评 | {{merchantUrl}} 的客户服务点评 | Feefo

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受信赖的顾客

经 Feefo 确认

13 years ago

When I tried to access my account again I could not as you would not…

When I tried to access my account again I could not as you would not accept my password. When I tried to access my password through Email, my Email address was not recognised.

Online Carpets

13 years ago

We have had a look into this issue and it seems that the order placed was checked out as a guest. If you would like to set up an account then you will be able to view any future orders or alternatively if you would prefer you can continue to check out as a guest. The majority of our products show the thickness in the specification tab. The carpet that was ordered is approximately 8mm thick but we do have other thicker carpets available. If you every have a problem in future using your account we are available on the phone Monday to Saturday for queries and for sample requests or via email at info@onlinecarpets.co.uk Just to confirm following our telephone conversation we have arranged and collected the carpet and have processed a full refund for it. We hope that this has resolved this issue for you and hope to deal with you again in the future. If you have any questions please do not hesitate to contact us. Kind Regards Adam Online Carpets

受信赖的顾客

13 years ago

Althiugh I had problems trying to access my account when I wanted to send back the carpet I ordered, I got a phone call explaining that this was because I signed out as a guest instead of creating an account.

受信赖的顾客

经 Feefo 确认

13 years ago

Delivery quicker than I expected.

受信赖的顾客

经 Feefo 确认

13 years ago

Good description and very prompt delivery

受信赖的顾客

经 Feefo 确认

13 years ago

Delivered quickly as promised.

受信赖的顾客

经 Feefo 确认

13 years ago

very reliable and friendly service, always use them

受信赖的顾客

经 Feefo 确认

13 years ago

Quick dispatch lots of information

受信赖的顾客

经 Feefo 确认

13 years ago

Quick efficient delivery

受信赖的顾客

经 Feefo 确认

13 years ago

Website is very user friendly. Many different choices of products available. The dispatch service was…

Website is very user friendly. Many different choices of products available. The dispatch service was quick and efficient. A friend of mine recommended company and i'm glad she did. I would...

受信赖的顾客

13 years ago