Terrible customer service and delivery driver very rude.
Customer Services
Online Carpets
28 days ago
Good morning,
Thank you for taking the time to leave your feedback. We’re sorry to hear that your delivery experience did not meet your expectations.
We pride ourselves on providing quality products alongside excellent customer service. This extends to all our staff and delivery drivers, who are expected to maintain a high level of professionalism at all times.
A member of our Customer Care Team will be in touch shortly to learn more about your delivery experience and work with you towards a more satisfactory outcome.
Kind regards,
Jenny
Online Carpets
0
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受信赖的顾客
经 Feefo 确认
29 days ago
Very good online company
Kept well informed about delivery and delivery men were very polite and helpful
0
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受信赖的顾客
经 Feefo 确认
1 month ago
Excellent service and quality of flooring. Delivered very quickly. Would definitely use again
0
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JT
Judith Thompson
经 Feefo 确认
GBR
1 month ago
Judith Thompson 就 Online Carpets 说了什么:
Best delivery driver ever
Definitely good value for money and the delivery driver was the best he was friendly helpful he definitely needs a gold star
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受信赖的顾客
经 Feefo 确认
1 month ago
Decent value for money carpet
The only thing preventing 5 stars is that delivery is to a ground floor entrance door which makes life exceedingly difficult for somebody living alone in a 2nd floor flat.
It also seems they dont...
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受信赖的顾客
经 Feefo 确认
1 month ago
My lovely vinyl
Very good thank you Jesse
0
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CM
Chris Meikle
经 Feefo 确认
1 month ago
Chris Meikle 就 Online Carpets 说了什么:
Excellent
0
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ML
Miss Denise F Lowe
经 Feefo 确认
1 month ago
Miss Denise F Lowe 就 Online Carpets 说了什么:
Good from start to finish
Excellent from start& easy to order
0
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受信赖的顾客
经 Feefo 确认
1 month ago
Do not buy carpets from here.
It was bad as previously explained. Will never use them again
Customer Services
Online Carpets
29 days ago
Good morning,
Thank you for taking the time to share your feedback. We’re sorry to hear you’ve been left feeling disappointed.
We can see that we are already in contact with you about your concerns and are keen to see them through to a satisfactory resolution.
A member of our Customer Care Team will be in touch shortly to better understand your experience and discuss this further.
Kind regards,
Jenny
Online Carpets
Onlinecarpets.co.uk are a flooring supplier who stock a wide range of carpets, underlay, vinyl flooring and laminate flooring to suit a variety of needs.
Once you have read their reviews please visit their site on the link below.
Onlinecarpets.co.uk are a flooring supplier who stock a wide range of carpets, underlay, vinyl flooring and laminate flooring to suit a variety of needs.
Once you have read their reviews please visit their site on the link below.
